REF63817P -SAM( software Licensing) 2-3 Yrs exp Immediate joiners-Mumbai Sr Prog Analyst - EIT

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

• Daily job involves Handling SLM tickets, Emails, Calls, troubleshoot with user, Reporting, Keeping track of different type of licenses allocation.

• Good communication skills and ability to prioritize tasks, work independently, and meet deadlines.

• Actively work with Global team mates for license requests and queries.

• responsible of Installation Support, Management of Named User License Portals and Keys, Documentation and Knowledge Base

• Proficiency in using Microsoft Office Suite.

Diploma/Graduate