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Region Quality Systems and Processes Specialist

Job Description - Region Quality Systems and Processes Specialist

Region QSP Specialist (Quality Systems and Processes) - Quality Assurance Role


The Region QSP Specialist Owns, Drives and facilitates all NCR resolution with NCR Owners / Stakeholders.

This position Drives Stakeholder Quality Satisfaction in the Region through rapid Quality system / Issue / NCR / RCA review, response and Customer Centricity.


Department description
The Region Quality Systems and Processes Specialist will be part of a Global Quality Assurance Team supporting and improving FLS Quality across the four Regions of the world.


The Region QSP Specialist Quality Assurance Role is focused on understanding and addressing Quality issues received through Intelex / Systems / Processes and assisting / facilitating the organization to analyze and resolve these issues.


The QSP Quality Assurance role supports all FLS Functions in Quality, ISO Certification, Auditing, NCR / CAR / RCA, System and Process matters, seeking always to implement continuous improvement and communicate / feedback best tools and practices.


Main responsibilities and requirements

  • Product & Process Quality Assurance:

Validate throughout the Region - Product and Process NCRs, support investigations, and drive effective corrective action closure.

  • Document Standardization:

Support the review, revision, and standardization of company procedures and work instructions.

  • Risk & Opportunity Management:

Participate in Business Risk and Opportunity Assessment reviews and support implementation of identified actions.

  • Quality Training & Awareness:

Conduct quality awareness and compliance training sessions to promote continuous improvement and employee engagement.

  • Internal Audit Management:

Plan, conduct, and manage periodic internal audits for the relevant locations(s), including tracking and closure of audit findings.


What you bring

  • Quality systems knowledge: ISO 9001 and Auditing
  • A Senior Individual Contributor – who applies advanced knowledge of job area typically obtained through advanced education and/or technical education as well as work experience.
  • 3 to 5 years Industry experience.
  • Good people and interpersonal skills
  • Teamwork essential.
  • Read and Understand Specifications and Drawings
  • Good Computer skills / Microsoft Suite

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.


What we offer

FLS is a dynamic and growing Global business in the Mining and related Industries, providing strong opportunities for development and employee satisfaction.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers


We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

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About the Company

Fls Global

FLSmidth is the full flowsheet technology and service supplier to the global mining and cement industries.

Read more about the company

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