JOB SUMMARY

Primary job function

The Commercial Regional Delivery Head is to drive the successful execution of IT projects and initiatives by collaborating with stakeholders, managing providers, and ensuring the delivery of effective IT solutions that align with business requirements.

Position Accountability / Scope

All divisions for our client in India

Supervisory/Management Responsibilities

This position will oversee and manage 5-6 team members

CORE JOB RESPONSIBILITIES

The Commercial Regional Delivery Head supports all divisions for our client in India.

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Partners with Business Relationship Managers and Providers on the identification of business requirements.

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Partners with enterprise strategy on domain direction.

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Leverages key strengths from all project teams, client and Provider alike.

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Plays a key role in decision making, planning, and executing IT initiatives and is responsible for defining and the ultimate delivery of IT Solutions.

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Harmonizes and motivates team members.  

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Primarily responsible for successful execution of projects working through Providers.

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Provides BSS capacity and reviews corresponding project demand for solutions and projects across respective domain(s).  Escalates if Provider is unable to meet demand.

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Plans, executes and evaluates work to time, cost and quality targets. Assesses and evaluates risk. Communicates effectively, both formally and informally.

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Demonstrates leadership. Facilitates collaboration between stakeholders who have diverse objectives. Understands the relevance of own area of responsibility / specialism to the employing organization.

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Takes client requirements into account when evaluating proposals.

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Manages communication and negotiation with supplier to obtain required solution design and sizing (hours effort).  Reviews and approves infrastructure, software related project costs.

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Takes account of relevant legislation, compliance requirements, and industry regulations. Stays current with industry advancements and direction of domains supported.  Thinks strategically leveraging knowledge of domain needs across company.

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Ensure effective systems operations between the suppliers and client.