Regional Key Account Manager

Roles and Responsibilities

• Facilitate the set-up and onboarding of regional chain accounts.
• Serve as the main point of contact for assigned accounts, building and maintaining strong relationships through regular engagement.
• Implement strategic initiatives in Joint Business Plan (JBP) accounts, including new product introductions, product assortment planning, and brand campaigns.
• Improve customer management processes, understanding account needs and expansion plans.
• Manage purchase orders, ensure timely order execution, and oversee collections.
• Conduct fill-rate analysis, timely settlement of debit and credit notes, and intervene as necessary.
• Collect, analyse, and report data to assist in drawing meaningful inferences; track product expiry and returns.
• Coordinate with internal teams (Marketing, Supply Chain, Division teams, etc.) to ensure timely execution of promotions, stock availability, events, and driving offtakes.

The Ideal Profile

• In-depth understanding of Modern Trade, preferably from the Beauty and Personal Care sector.
• At least 4 years of proven experience managing regional Modern Trade (MT) chains.
• Bachelor's degree in Business, Marketing, or a related field.
• Strong business acumen and a strong drive for achieving numerical targets.
• Proficiency in data analysis and ability to draw actionable insights from data.
• Strong multi-stakeholder management skills.
• Willingness to travel for 12-15 days per month.