Regional Quality Manager - West

We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!!

Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. 

Regional Quality Manager (RQM) South – SI Buildings:

This position is responsible for the Quality Management Function within the “Buildings” Business unit of Smart Infrastructure Op Co., Siemens Ltd.

About the Role:

Accountable for the strategic and operational performance of the Quality Department, ensuring the successful delivery of business goals to exceed customer expectations for project quality

Facilitate continuous improvement and achieving commercial success in operational performance

Collaborates with the QM network and business accountable units (e.g., Sales, Project Delivery, Operations, Services, Procurement, EHS etc.) to achieve quality business goals.

Work with cross-functional teams within the BU and Op Co. to develop and manage a Quality Management System that drives regulatory compliance, project quality and business targets

Manage KPIs Systems, track Non-conformance, drive CAPA and internal audit programs within the Business unit for identification and remediation of deficiencies that hinder project quality

Executes the audit program, increasing transparency, effectiveness and efficiency of QM audits to create a business impact.

Crafts a quality culture and awareness together with top management and regional management for continuous improvement, high customer satisfaction, and conformity with internal and external standards and regulations

Responsible for coordinating the LoA process for the BU’s LOAs, maintaining LoA presentation templates, coordinating relevant LoA meetings, and recording minutes; clarifying questions on LoA content, organizing and conducting employee training following the business-specific LoA guidelines, regulations and PM@Siemens LoA Circular.

Implements the global quality programs within the assigned organization and monitors the effectiveness of these programs.

Ensure clarity, effectiveness, and efficiency of QM Audits to generate business impact

Initiate, promote and control strategic, global quality programs to drive the digital transition

Drive NCC (Non- conformation cost) topic across the region and take a lead for RCA & lessons learnt

Drive NPS cross the region aligning with regional sales, Operations, Service stakeholders and take a lead for selection of NPS customers. Ensures NPS and CXI measures along the E2E customer journey.

Contributes to quality meetings with suppliers. Ensures that product safety activities are in line with internal and external regulations.

Acts as an escalation point of contact for quality issues.

This role is based in Location, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.

Make your mark in our exciting world of Siemens

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.

Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers