| Sales |
| Drive overall volume & market Share |
| Ensure authentic and correct market information flow to all stakeholders |
| Devise actions based on RCA |
| Monitor dealer profitability |
| Overseeing Manpower Productivity & Adequacy |
| Team Handling for respective states |
| Provide timely insights to Marketing & Sales Planning (Add - GTM) |
| CX |
| Manage end to end customer centricity, and satisfaction |
| Ensuring customer handling for escalations |
| Overseeing Customer engagement practices |
| Process |
| Ensure process adherence and corrective action plan implementation at state level |
| 13+ years, with strong knowledge across Channel Sales, Customer Experience & Auto product, Business Management, dealer & team handling |
Auto background (Must) (Auto EV Preferred)
| BE / B tech + MBA |
| Functional Skills: |
| Ability to drive business (channel sales specifically) |
| Ability to understand product technicalities |
| Behavioural Skills: |
| Handle ambiguous situations |
| Unlearn from previous experiences |
| Take complete ownership of delivery and teams |
| Understand premium customer segment |
| Form & manage relationships with peers and channel partners |
| Display high resilience |
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