Regional Strategic Sales Head

Role Specification

Section 1 Job Description

1.1

Job Details

Job Title

Regional Strategic Sales Head

Department

Business Development

Employee ID

Date of Joining (dd/mm/yyyy)

Branch

Responsible to

Chief Sales & Marketing Officer

Responsible for

Sales

1.2

Overall Purpose of the Role

The New Business Development team will work on holistic solutions in a bid to create and evolve "an

outcome based approach" in Facility Management. The team will spearhead the company's growth into

new geographies, segments/sectors, and product partnerships. It will identify, analyze, develop and

implement product / process/ systems based business opportunities, leveraging technologies.

If you are a problem solver, can think holistically both at a strategic and tactical level, enjoy working with

people, understand technological leverage and creating and implementing solutions, then let's have a chat.

Health & Safety Purpose: To take direct interest & accountability in health and safety of self, your

subordinates and others who may be affected by your work activities.

Regional Strategic Sales Head

Work Location: New Delhi / Mumbai / Bangalore/Chennai

Experience: 10+ years of Business Development experience

Compensation: 20 - 23 LPA

Key Responsibilities Areas:

1) Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.

2) Acquire a thorough understanding of key customer needs and requirements.

3) Expand the relationships with existing customers by continuously proposing solutions that meet their

objectives.

4) Ensure the correct products and services are delivered to customers in a timely manner.

5) Serve as the link of communication between key customers and internal teams.

6) Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

7) Play an integral part in generating new sales that will turn into long-lasting relationships.

8) Prepare regular reports of progress and forecasts to internal and external stakeholders using key

account metrics.

9) Collaborate with sales operations, supply chain, contracts & finance to develop detailed commercial

proposals using the costing tools and templates provided.

10) Capture & act on customer feedback through surveys/assessments/audits in conjunction with

operations.

11) Implement technology partnerships in conjunction with operations and technology teams to

commercialize new opportunities in the assigned key accounts.

12) Identify & drive X-sell and up-sell opportunities with assigned customers.

13) Acquire business intelligence on market, players, operations, & services to support marketing, sales;

technology, & operations.

14) Act as emergency / escalation contact window for key new customers.

15) Drive and uphold the company Health & Safety policy.

Skills:

Strong man management skills

Excellent written and oral communication

Interpersonal skills & Good Negotiator

Ability to think in a structured manner

Ability to analyze data and convert into knowledge

Ability to work cross-functionally

Creative ability to connect seemingly disparate information

Market knowledge & Sector understanding

Tactful and Persuasive

Can do Attitude

Education /Qualification

Bachelor s degree (Required) Engineering/Technical exposure will be an asset/ MBA (Preferable)