Relationship Manager Closing Operations

Job Description – Relationship Manager (Closing Operations)

Location: Bengaluru
Work Mode: 6 Days Work From Office
Reporting To: Micromarket CEO

Company Deck-  https://docs.google.com/presentation/d/1eUMdkzos-8IwTumbOzWSYv-KFzG6_vfAlAkS4D3256w/edit?slide=id.g32441fe808d_1_131#slide=id.g32441fe808d_1_131

Company Overview 

 What is Truva

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  What they do: Truva is a PropTech startup (founded in 2023) focused on making the home-buying and selling process radically simpler, more transparent, and delightful for both buyers and sellers. 

  
  


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  Where they operate: Primarily in Mumbai (Powai, Bandra) with plans to expand further. 

  
  


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  Founders: Puneet Arora, Monil Singhal, and Ankit Gupta. 

  
  

 What Truva Offers / What’s Unique

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  Handpicked homes: properties that are renovated, legally cleared, quality-audited. 

  
  


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  Transparent, fair pricing: uses data & proprietary tech (“TruIQ engine”) to price homes fairly. 

  
  


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  Added features for buyers: natural light scores, noise ratings, 3D tours, high-quality visual media. 

  
  


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  End-to-end support: helping with financing, paperwork, legal clearances. They aim to remove or reduce friction & uncertainty. 

  
  


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  Speed: claims much faster process than average. For example, average time to sell a home via Truva is ~19 days vs ~9 months in the general market. 

  
  

 Funding, Growth & Position

The company has demonstrated strong early traction in terms of funding and investor confidence, raising $9 million in Series A funding backed by leading venture capital firms such as Stellaris Venture Partners, Orios Venture Partners, and Stride Ventures, along with participation from PeerCheq. The round also saw backing from prominent angel investors including Mukesh Bansal, Ankit Nagori, Lalit Keshre, Ramakant Sharma, and Natasha Malpani. This strong mix of institutional and angel backing highlights solid market validation and positions the company well for accelerated growth and scaling its vision.

Role Overview

We are looking for a proactive and customer-focused Relationship Manager to own the end-to-end property closing process. You will be the single point of contact for buyers and sellers from offer acceptance through property registration, ensuring a seamless and hassle-free experience.

Key Responsibilities

• Manage the complete property closing lifecycle from offer acceptance to registration.


• Act as the primary point of contact for buyers and sellers throughout the transaction.


• Coordinate with legal teams, bankers, societies, registrars, and internal stakeholders to ensure timely completion of all formalities.


• Ensure accurate preparation, verification, and submission of all legal and financial documentation.


• Track registrations, loan disbursements, agreements, and documentation milestones.


• Resolve customer queries and proactively address issues during the closing process.


• Ensure smooth execution of property registration and ownership transfer.


• Maintain regular updates in CRM and ensure documentation compliance.


• Deliver an exceptional customer experience by ensuring timely communication and transaction closure.

Required Skills & Qualifications

• Bachelor's degree in any discipline.


• Experience in Real Estate, PropTech, Property Registration, Closing Operations, Documentation, or Customer Relationship Management.


• Strong understanding of property registration processes and real estate documentation.


• Experience coordinating with banks, lawyers, registrar offices, and housing societies.


• Excellent communication, stakeholder management, and negotiation skills.


• Strong organizational skills with the ability to manage multiple transactions simultaneously.


• High attention to detail and problem-solving mindset.


• Customer-first approach with a strong sense of ownership.