Who is DexCare?
DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Guided by our mission – Nobody waits for care – DexCare addresses tech gaps by aligning supply and demand to modernize healthcare infrastructures for an inclusive ecosystem. We are equally committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive.
What is DexCare?
DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimizecapacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease.
DexCare is building out an India-based Release & Deployment team to extend coverage for release and deployment operations. The Release Team Lead will own this activity end-to-end during India hours: leading a small team of Release Engineers, making real-time operational calls, contributing to deployment operations and being the single point of accountability back to the US-based RAD leadership. This role requires someone who can operate independently, exercise sound judgment without live backup and keep communication airtight across the handoff.
What you'll do
- Lead and mentor a team of Release Engineers: assign work, review quality, build their skills and own their day-to-day performance.
- Execute deployments and scheduled tasks in approved change windows. Maintain and improve shared runbooks and documentation so the team can operate with minimal live guidance from the US.
- Serve as the primary escalation point and decision-maker for deployments and planned release execution during India hours.
- Partner with the US-based RAD leadership on deployment planning and CAB coordination.
- Ensure India-executed work meets DexCare's release and deployment standards, following process and tooling standards.
- Identify process gaps or risks specific to distributed/follow-the-sun operations and propose fixes.
- Participate in resourcing and hiring decisions for the India team as it grows.
- Act as the communication bridge for release status, risks, and blockers to Product, Engineering, and Customer Experience stakeholders during India hours.
What you'll bring
- 4+ years of experience in release and deployment engineering, including experience owning deployments end-to-end.
- 1+ years of experience leading or mentoring a team (formal or informal) — this role requires real people leadership, not just technical seniority.
- Experience applying generative AI tools to improve engineering or operational processes, with the ability to drive team-level initiatives that use AI to strengthen and evolve our pre-deployment check criteria (e.g., our deployment evidence/criteria library).
- Deep understanding of release management standards, control processes, and CI/CD tooling (source control, build systems, automated test, delivery systems).
- Strong experience with Atlassian Jira and Confluence, including building/reading dashboards and reports.
- Proven ability to operate autonomously and make sound operational judgment calls without immediate access to leadership.
- Excellent communication skills; demonstrated success working with distributed, cross-timezone teams (ideally US-India).
- Strong change management, risk management, and stakeholder communication skills.
DexCare is an Equal Opportunity Employer
DexCare is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, caste, religion, colour, sex, gender identity or expression, sexual orientation, marital status, pregnancy or maternity, age, disability, or any other status protected under applicable Indian law. DexCare provides reasonable accommodation to applicants with disabilities, in line with the Rights of Persons with Disabilities Act, 2016.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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