Assistant Manager - Global Data Collection

Mode of working:              Remote

Shift timings:                     9:30pm to 6:30am (night shift)

Company overview:

Material is a leading insights, marketing and technology company striving for true customer centricity and ongoing relevance in a digital-first, customer-led world. By leveraging a proprietary science + systems approach, we speed engagement and growth for the world’s most recognizable brands and innovative companies. We design + build customer-centric business models and experiences to create transformative relationships between businesses and the people they serve.

Job overview:

We are currently looking for a highly motivated and skilled Senior Associate to join our Global Data Collection team. The ideal candidate should be a team player who fosters positivity, is proactive in identifying business opportunities, understands the key variables impacting study success, and effectively utilizes available resources. The candidate should also have a deep understanding of data quality procedures, display strong project management skills, be a strong communicator, and build relationships across teams and with vendors. The ability to understand various technologies and gather accurate and thorough bids for all methodologies is also required.

Responsibilities:

1.         Promote team spirit and positive morale: Show enthusiasm for team membership, participate actively in company-wide initiatives, and engage in departmental and corporate events to strengthen team connections.

2.         Drive process improvements for business impact: Proactively seek out inefficiencies, propose innovative solutions, and lead the implementation of process enhancements to optimize performance.

3.         Master key study success variables: Develop a strong grasp of essential concepts like click-to-pop sampling, manage sample deployments, and understand incidence rates and sample dispositions.

4.         Leverage resources for optimal results: Work with managers to brainstorm effective solutions, refer to insights from past studies, and apply best practice guides to refine work processes.

5.         Implement data quality procedures: Understand the purpose of quality control (QC) checks, integrate them into study protocols, review results, and collaborate with senior field personnel for continuous improvements.

6.         Contribute to study execution: Conduct thorough reviews of screeners and questionnaires, provide constructive feedback, manage reporting effectively, and actively participate in ALERT meetings.

7.         Exhibit strong project management skills: Navigate complex online and qualitative research methods, produce detailed progress reports, address project challenges, and maintain budgets effectively.

8.         Communicate effectively: Keep communication channels open across field, project, and vendor teams to facilitate timely, actionable information sharing.

9.         Build and maintain strong relationships: Cultivate professional relationships with colleagues, negotiate competitive vendor prices, assist team members, and understand interdepartmental roles and dependencies.

10.   Stay updated on technology: Utilize Dimensions/Decipher software, maintain proficiency in Excel, and keep up-to-date with emerging technologies in data collection.

11.   Ensure accurate bids across methodologies: Collaborate with senior field personnel to generate precise estimates, present bids to managers with clarity, and engage in strategic discussions around bids and negotiations.

Desired skills and experience:

·      4 to 8 years of relevant experience

·       A bachelor's degree in a relevant field

·       Experience in data collection or a related field

·       Strong analytical and problem-solving skills

·       Excellent verbal and written communication skills

·       Proficiency in Dimensions/Decipher software and Excel

·       Ability to foster a positive work environment and team spirit

·       Proven record of strong project management skills

·       Understanding of data quality procedures and methodologies

 Material is an Equal Opportunity Employer. The functions, requirements, physical demands, and work environment listed in this job description represent the essential functions of the job, which the incumbent must be able to perform either with or without reasonable accommodation.  The listed functions and responsibilities do not necessarily include all activities that the incumbent may perform.