• Initiate contact with potential clients through various channels, including calls, emails, and
messaging platforms.
• Establish and maintain effective communication channels to connect with potential clients.
• Communicate with parents to understand the educational needs and requirements of their
students.
• Provide detailed information about the courses and services offered by the organization.
• Facilitate the payment process for enrolment, ensuring a smooth and secure transaction.
• Address any payment-related queries and concerns.
• Coordinate and confirm student assessments, ensuring adherence to scheduled timelines.
• Collaborate with internal teams to facilitate assessment logistics.
• Maintain accurate and up-to-date records of client interactions, preferences, and enrolment
details.
• Utilize CRM tools and databases to organize and track client information.
• Conduct follow-up communications with clients to gather feedback and address any concerns.
• Build and nurture relationships to encourage client loyalty and retention.
• Provide detailed information about our educational programs, curriculum, and unique
offerings.
• Guide clients in selecting courses that align with their academic objectives and interests.
• Maintain accurate and up-to-date records of client interactions, assessments, and payments.