Client Solutions Strategist

Looking for Client Solution Strategist for Ship Plug - An AI-Powered Parcel Shipping Savings

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. In three years, we’ve never lost a client. 

About the client (ShipPlug):

ShipPlug saves businesses time and money while offering peace of mind by leveraging data-driven insights and proprietary contract optimisation. Our team of shipping consultants and larger carrier experts has more than 50 years of combined industry experience. We've sat on the other side of the table, and know how carriers think and act, allowing us to provide our clients with unrivalled expertise, solutions and results no one else can offer.

About the Role:
We are seeking a detail-oriented and analytical Invoice Audit Specialist with a background in accounting or law. In this role, you will focus on auditing software systems and UPS/FedEx invoices to identify and resolve discrepancies. Your expertise will ensure operational accuracy, compliance, and cost-effectiveness.

Key Responsibilities:

• Conduct thorough audits of UPS/FedEx invoices to identify billing errors, overcharges, and discrepancies.


• Review and assess software systems for accuracy, compliance, and process efficiency.


• Investigate and resolve invoice discrepancies in collaboration with internal and external stakeholders.


• Prepare detailed reports and summaries of audit findings with actionable recommendations.


• Develop and implement controls to prevent future discrepancies and optimise processes.


• Stay updated on relevant legal, regulatory, and industry standards related to shipping and billing.

Qualifications and Skills:

• Accounting experience working in logistics/ warehousing company.


• Proven experience in auditing, invoicing, billing and data analysis.


• Strong analytical and problem-solving skills with exceptional attention to detail.


• Familiarity with UPS/FedEx billing systems is a plus.


• Proficiency in auditing tools and software; advanced skills in MS Excel or Google Sheets.


• Excellent communication and documentation skills.


• Ability to work independently and collaboratively in a fast-paced environment.

Salary and Benefits:

• $8,400 - $9,600 Annual Salary


• Fun and supportive work team

Job Location and Timings

• You would work remotely for this role


• This role would require you to work in the US shift timings