Consultant RMC International Relocation

• Provide high-quality support and program management for international relocation and global mobility programs, ensuring consistent service delivery and strong stakeholder partnership.


• Develop a strong understanding of client-specific assignment and relocation policies, programs, processes, and benefits.


• Respond to and resolve relocation, international assignment, tax, and mobility-related questions and escalations from employees, HR business partners, recruiters, hiring managers, and other stakeholders.


• Consult with stakeholders on the most appropriate assignment type, mobility program, and benefits based on business requirements, employee circumstances, tax considerations, and immigration requirements.


• Coordinate tax and immigration assessments and ensure the appropriate services are initiated and completed in a timely manner.


• Advise hiring managers and HR business partners on assignment benefits, processes, costs, and available options while identifying opportunities to maintain cost efficiency.


• Prepare accurate cost estimates for proposed international assignments based on applicable program provisions.


• Initiate and coordinate assignment services with external providers, including tax, immigration, and relocation vendors, and manage relationships to ensure a seamless mobility experience.


• Maintain accurate and up-to-date assignment and relocation databases and ensure relevant employee information is available for operational and financial processes.


• Assess business travel and short-term assignment requests against applicable policies and requirements.


• Serve as the first point of contact for permanent relocation queries and escalations submitted through internal ticketing systems, ensuring timely and effective resolution.


• Audit relocation package types and eligibility to ensure employees and candidates receive accurate benefits.


• Prepare exception requests for review and approval when relocation requirements fall outside standard policy.


• Maintain relocation data to support accurate and timely payment of relocation bonuses and related benefits.


• Audit and submit monthly Benefits-In-Kind reports before payroll deadlines to ensure correct tax gross-ups for relocating employees.


• Support ad hoc mobility projects, reporting requirements, process improvements, and other requests from business stakeholders.


• Collaborate effectively across global teams and regional offices while maintaining a high level of customer service and cultural awareness.

Requirements:

• Bachelor’s degree or equivalent professional qualification.


• 3–5 years of experience in international compensation, expatriate assignment administration, global mobility, relocation, or a closely related field.


• Strong understanding of international assignments and relocation programs, including relevant considerations around tax, immigration, compensation, and benefits.


• Ability to quickly understand and apply client-specific assignment and relocation policies and program provisions.


• Knowledge of global mobility and relocation products and services; experience with Cartus solutions is highly desirable.


• Understanding of international affairs, geography, and economic factors that may influence global mobility and relocation decisions.


• Experience working within a global organisation and communicating effectively with international stakeholders.


• Strong analytical skills and the ability to assess complex situations, identify appropriate solutions, and make well-informed recommendations.


• Excellent communication and relationship-management skills, with the confidence to interact with employees, HR teams, hiring managers, recruiters, vendors, and senior stakeholders.


• Demonstrated influencing skills and the ability to operate effectively within a complex, matrixed environment.


• Strong customer-service orientation, professional communication, and telephone etiquette.


• Highly organised, detail-oriented, and capable of managing multiple priorities and deadlines simultaneously.


• Flexible and adaptable approach, with the ability to respond effectively to changing priorities and business requirements.


• Strong planning, prioritisation, and organisational skills.


• Ability to work independently while contributing positively as part of a global team.


• Culturally sensitive approach and comfort working with people across different countries, backgrounds, and levels of seniority.


• Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.


• Personal or professional expatriate experience is desirable.

Benefits:

• Full-time opportunity within an international global mobility and relocation environment.


• Remote working arrangement for candidates based in India.


• Bangalore-based role with a remote workplace setup.


• Opportunity to work on international assignments and relocation programs spanning multiple countries and regions.


• Exposure to global HR, mobility, tax, immigration, compensation, and benefits processes.


• Collaboration with international HR teams, hiring managers, employees, external vendors, and other global stakeholders.


• Opportunity to develop specialist expertise in global mobility and international relocation.


• People-focused and collaborative working environment.


• Opportunities for professional development, learning, and career growth.


• Work in a globally connected environment with exposure to diverse cultures and business practices.


• Night-shift schedule aligned with the operational requirements of the role.


• Compensation and benefits are based on knowledge, skills, experience, and the specific position.