Summary

Responsibilities

• Deliver high-level technical support for SAP ByDesign, focusing on the rapid diagnosis and resolution of finance module incidents.
  
• Collaborate closely with finance stakeholders to grasp operational challenges, dissect complex application or workflow issues, and propose actionable, clear solutions.
  
• Evaluate current financial workflows to pinpoint areas for enhancement, determining whether process adjustments or system modifications offer the most effective remedy.
  
• Architect and recommend comprehensive solutions, blending system configurations with process redesigns to boost the overall efficiency of finance operations.
  
• Serve as an internal subject matter expert, facilitating the dissemination of application knowledge and finance best practices across the team.
  
• Coordinate with external application vendors to manage issue escalations and remain informed about emerging features and functionalities.
  

• Proven experience with Central Finance and Public Cloud FINANCE environments.
  
• Proficiency in leveraging SAP Business AI for Finance solutions.
  
• A robust background in application support within the finance sector.
  
• Strong analytical skills to assess processes and design effective business solutions.
  
• Excellent communication abilities to translate technical concepts for non-technical stakeholders.