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About Smart Working
At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being.
Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally.
Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world.
About the role
This is a hands-on testing role focused on ensuring release readiness across web, mobile, APIs, data/analytics workflows, and integrations. You’ll work within a distributed engineering team and take ownership of test strategy, system documentation, and test case design.
As a Manual Test Engineer, you’ll plan and execute functional, regression, exploratory, cross-browser, and mobile tests; validate data outputs including analytics and AI-generated content; manage test data; log and triage defects; verify fixes; and contribute to overall release quality. To succeed, you’ll bring persistence, strong written English for high-signal defect reports, and the ability to collaborate effectively with engineers and product teams across time zones.
Responsibilities
- Own test strategy, test documentation, and the creation of test plans and regression suites
- Derive detailed test cases from user stories, workflows, acceptance criteria, and system architecture
- Plan and execute functional, regression, exploratory, cross-browser, and mobile testing across the Portal, APIs, mobile app, and Teams/Zoom integrations
- Test analytics-driven and data-driven features, including validation of AI/ML-generated outputs displayed in the UI
- Use SQL to perform thorough data validation across relational datasets and backend workflows
- Conduct API testing using Postman or Insomnia to verify request/response flows, payloads, and error handling
- Manage and prepare test data to support repeatable, reliable validation scenarios
- Log, triage, and track defects in Jira, reproduce issues accurately, verify fixes, and ensure closure
- Perform accessibility testing using established practices and browser/mobile developer tools
- Apply security testing heuristics (OWASP) and basic performance testing principles during assessments
- Contribute to release readiness by providing clear risk assessments, coverage status, and validation updates
- Collaborate closely with UK and offshore engineering and product teams in a hybrid Agile environment
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related discipline (or equivalent practical experience)
- 3–6 years of professional experience in manual QA for SaaS applications, ideally in regulated or enterprise environments
- Proven ability to analyze requirements and create test cases, test plans, and regression suites from scratch—even when documentation is limited
- Hands-on experience testing web applications, mobile apps (iOS/Android), APIs, and integrations
- Strong SQL skills for backend and relational data validation
- Understanding of high-level AI/ML concepts
- Lightweight automation experience for smoke/regression tests (e.g., Playwright, Cypress, TypeScript, Python)
- Experience with QA tools such as TestRail, BrowserStack, Charles Proxy, Jira
- Experience with analytics-driven features and validating data outputs in user interfaces
- Hands-on experience with API testing using Postman or Insomnia
- Working knowledge of browser and mobile developer tools for debugging and cross-platform validation
- Practical experience with accessibility testing and understanding of common accessibility standards
- Awareness of security testing heuristics (OWASP) and ability to apply them to assess system resilience
- Understanding of distributed cloud application behavior (AWS preferred)
- Experience working with customer personal data in GDPR-style environments
- Strong communication skills with the ability to produce clear, high-signal defect reports
Nice to have
- Exposure to performance or load testing fundamentals
- Experience working with regulated industries (e.g., pharma, healthcare) or ISO 27001–aligned organizations
Benefits
- Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter).
- No Weekend Work: Real work-life balance, not just words.
- Day 1 Benefits: Laptop and full medical insurance provided.
- Support That Matters: Mentorship, community, and forums where ideas are shared.
- True Belonging: A long-term career where your contributions are valued.
At Smart Working, you’ll never be just another remote hire.
Be a Smart Worker — valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition.
If that sounds like your kind of place, we’d love to hear your story.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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