Regional Sales Manager_BRANCH BANKING_0733_8087_1100031

Enterprise Business Solutions

Drive end-to-end sales, onboarding, and portfolio growth thru dedicated team of 

Assistant Product Sales Managers/PSMs, Senior Product Sales Managers & Area Managers for Merchant Acquiring (POS/EDC, Bharat QR, UPI) and Cash Management solutions (Collections, Payments, Escrow-Capital & Non-Capital Market Deals, Digital Integrations) across assigned verticals and mapped branches/relationship teams. The role combines new acquisition, solutioning & integration, and portfolio retention with strong collaboration across internal stakeholders & support Corporate/CA customers dealing with Consumer, Commercial Bank & Wealth verticals

Regional Manager shall spearhead the team of Assistant Product Sales Managers/PSMs,

Senior PSMs & AMs managing the below responsibilities in their regions :

1) Business Development & Lead Generation

• Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS across assigned markets and segments.


• Work with mapped branches/RM teams to drive leads, campaigns, and product penetration and ensure smooth handover for implementation.


• Generate independent leads via references, market mapping, and networking; target priority industries/sectors with tailored propositions.
  
  
  
  • Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI.
  
  
  • Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance
  
  
  • Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.
  
  

2) Onboarding, Activation & Portfolio Management

• Coordinate with operations/implementation for seamless go-live; ensure activation and throughput (TPV/collections).


• Build deep client relationships to retain and grow wallets, cross-sell/up-sell adjacent products, and proactively resolve service issues.

3) Enablement, Training & Marketing Support

• Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring products effectively.


• Conduct system demos for Potential & Existing clients; run visibility campaigns and provide marketing collaterals to drive penetration.

4) Risk, Compliance & Governance

• Ensure KYC/AML and documentation standards are met; maintain AOF accuracy and policy adherence.


• Explain chargebacks/fraud risks for all product offering and follow audit/compliance 


• requirements throughout deal lifecycle.

• New acquisitions: POS/QR terminals, CMS mandates 


• Activation & throughput: TPV, fee realization.


• Penetration: Product adoption across mapped branches/segments.


• Portfolio health: Retention, cross-sell/up-sell, NPS/CSAT.


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  Risk & compliance: Zero critical audit findings; KYC accuracy.

  
  

   

• Minimum 15-16 years of experience in managing Liabilities/POS/CMS Business with a reputed bank / acquirer 


• MBA preferred (Engineering + MBA is an advantage)


• Proficient in MS Office (Word, Excel, PowerPoint)


• Strong written and verbal communication in English 

• Strong sales orientation; self-starter with high energy and proactive & leader approach. 


• Market savvy with solid networking; analytical and practical with troubleshooting aptitude. 


• Excellent interpersonal, negotiation, presentation, and planning skills. 


• Detail-oriented, tenacious yet diplomatic; comfortable working under pressure and meeting tight deadlines. 


• Capable of handling large team of more than 100 people 


• Sound analytical and logical reasoning capabilities.