Salesforce Program Manager

Salary :

₹3 monthly

Company : Prescience Decision Solutions

Job Type : Full Time

Remote / Work from Home

Number of Applicants

:

000+

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Job Description - Salesforce Program Manager

Location: Bangalore (Hybrid)

Experience: 5+ Years

Key Responsibilities:

Act as the primary POC for Salesforce -related business issues

Troubleshoot across opportunity management, account hierarchies, CPQ, CLM, pricing, and onboarding workflows

Partner with cross -functional teams (SalesOps, BizSys, Data, Product, Engineering, Compliance) to resolve issues

Drive root cause analysis and implement scalable solution

Manage and prioritize multi -region escalations

Analytics & Insights:

Analyze Salesforce data to identify bottlenecks, trends, and inefficiencies

Track sales productivity, issue resolution, and operational performance

Build dashboards/reports and provide data -driven recommendations

Use storytelling to influence decision -making

Process Improvement & Automation:

Identify workflow gaps and drive process optimization & automation

Partner with Product/Engineering on system enhancements

Lead UAT, rollout, change management, and adoption tracking

Create detailed documentation, business cases, and implementation plans

Stakeholder Management & Leadership:

Collaborate with commercial teams, sales leaders, and cross -functional partners

Drive alignment, resolve conflicts, and influence decisions in a matrixed environment

Executive Communication:

Create executive -ready decks, business reviews, and reports

Translate complex issues into clear, actionable insights for leadership

Must -Have Skills:

5+ years in Salesforce CRM (SalesOps, Program/Business Ops, Commercial Ops)

Strong understanding of Opportunity Mgmt, Account Hierarchy, CPQ, CLM, Sales workflows

Strong analytical and problem -solving skills

Advanced Excel/Google Sheets + Salesforce reporting/dashboards

Excellent stakeholder management & communication skills

Experience creating executive presentations & business reviews

Strong program/project management skills

Ability to work independently in a fast -paced, ambiguous environment

Good to Have:

Experience in sales operations / lead management / merchant acquisition

Familiarity with lead routing or enrichment tools

Experience working with Product & Engineering teams on automation/system implementations

Why Join?
High -impact role with global exposure

Opportunity to drive Salesforce transformation and business efficiency at scale

Requirements

Must -Have Skills

5+ years in Salesforce CRM (SalesOps, Program/Business Ops, Commercial Ops)
Strong understanding of Opportunity Mgmt, Account Hierarchy, CPQ, CLM, Sales workflows
Strong analytical and problem -solving skills
Advanced Excel/Google Sheets + Salesforce reporting/dashboards
Excellent stakeholder management & communication skills
Experience creating executive presentations & business reviews
Strong program/project management skills
Ability to work independently in a fast -paced, ambiguous environment

Benefits

Competitive salary and performance -based bonuses.
Comprehensive insurance plans.
Collaborative and supportive work environment
Chance to learn and grow with a talented team.
A positive and fun work environment.

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