Senior Presales -India

• Educate prospects and customers on what is possible with TiDB and share best practices for integrating into their applications


• Understand customer requirements and communicate the business value of solving technology problems using TiDB


• Guide the design and deployment of hybrid transactional and analytical databases that impact multiple functional areas of a customer’s organization


• Work on RFPs / customer’s technical requirements with the Sales team


• Prepare demos and proofs-of-concept to demonstrate various use cases for TiDB


• Create technical content to show customers how to integrate TiDB or implement best practices for new technologies


• During a customer's implementation, assist backend developers, database administrators, product managers, and project owners with any and all technical questions that arise


• Assist developers with debugging their database integrations, and suggesting code optimization in a variety of programming languages


• Document the architectural solutions that customers have designed and deployed


• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales


• Public speaking by participating in physical or online events

Qualifications

• Proven experience as a Solution Architect or similar role, with a minimum of 2-5 years of experience in solution design and implementation


• Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences


• Strong technical proficiency in a wide range of technologies, including but not limited to cloud computing, microservices architecture, API design, database systems, and security principles.


• A strong Database experience is a must. MySQL experience is most preferred.


• A strong understanding of the software development lifecycle;


• Working understanding of code and script in Python, Shell, or Golang is a plus.


• Docker/Kubernetes knowledge is a strong plus.


• Experience in one or more public cloud environments, e.g. AWS, Azure, Google Cloud Platform;


• Typically 15-25% travel, depending on role


• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.


• Fluency in English is required.


• Experience in technical support of databases (MySQL, Postgres, Oracle, MongoDB, etc) or big data systems (Kafka, Cassandra, Elasticsearch, Hadoop, Spark, etc) is a strong plus.


• Experience in operating MySQL, Cassandra, Postgres, and other transactional databases in a large-scale production environment is a strong plus.


• Experience in operating databases in Kubernetes or public cloud environments is a strong plus.