This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Service Delivery Coordinator based in India.
This role supports the smooth delivery of recruitment operations by coordinating activities between international teams, clients, and recruiters.
You will help manage IT recruitment processes, ensuring requirements are captured accurately and candidates move efficiently through the delivery pipeline.
The position offers the opportunity to work with global stakeholders and contribute to a fast-growing technology recruitment environment.
You will play a key role in maintaining operational visibility, improving processes, and supporting successful client outcomes.
This is a remote opportunity suited for someone who enjoys organisation, communication, and working across multiple priorities.
The ideal candidate is detail-oriented, proactive, and comfortable collaborating with teams across different time zones.
Accountabilities:
The Service Delivery Coordinator will support recruitment delivery operations by coordinating workflows, maintaining accurate information, and ensuring smooth communication between clients, recruiters, and internal teams.
- Collect and organise client requirements, role details, and recruitment information accurately.
- Work closely with recruiters to support timely candidate delivery and ensure priorities are aligned.
- Maintain trackers, reports, and operational data related to team submissions and client progress.
- Coordinate candidate interviews and manage scheduling between candidates and clients.
- Respond to client queries and provide timely operational support.
- Maintain workflow tools, including role allocation and task management systems, according to team processes.
- Support candidate submissions through multiple channels, including email communication and online portals.
- Help improve recruitment delivery processes by identifying gaps and supporting operational efficiency.
Requirements:
The ideal candidate has strong organisational skills, excellent communication abilities, and the ability to manage multiple recruitment activities in a remote, international environment.
- Experience in recruitment coordination, service delivery, operations, administration, or a related support role.
- Strong attention to detail with the ability to maintain accurate records and trackers.
- Excellent communication skills and confidence interacting with clients and internal stakeholders.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Strong organisational and problem-solving skills.
- Comfortable working with remote teams across different locations and time zones.
- Ability to work early morning hours to align with Australian business hours.
- Familiarity with recruitment processes, candidate management, or IT staffing is a plus.
- Proficiency with digital collaboration and workflow management tools.
Benefits:
- Fully remote working opportunity from anywhere in India.
- Opportunity to work with international clients and global recruitment teams.
- Exposure to IT recruitment operations and technology-focused roles.
- Supportive and collaborative remote work environment.
- Opportunity to contribute to a rapidly growing organisation.
- Experience working with diverse teams across India and Australia.
- Flexible work environment focused on operational excellence and continuous improvement.
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