Travel Consultant (Multilingual)

Best & Less Travel

We are in the business for more than 25 years with huge customer base and we are growing. We sell all the leading brand travel products along with customised itineraries to our clients' requirements.

We are looking for a full-time Travel Consultants. Your previous travel consulting experience and excellent travel product knowledge will be well rewarded. You will have good exposure to preparing travel itineraries along with knowledge of airfares & ticketing which will assist you in providing superior customer service.

Responsibilities and Duties

Determine clients' requirement for travel and advise itineraries based on best routes and cost.

Make and confirm reservations using GDS

Notifies clients of travel dates, baggage limits, special requests like meals, wheelchair bassinet etc., visa requirements, and other relevant information.

Interpret fare rules and advise fare rules and conditions to clients

Collects payments and issues clients' receipt, relevant documentation, tickets for travel.

Advise schedule changes to clients in timely manner

Follow internal workflows using CRM and mid-office applications

Make follow-ups and convince clients

Be professional, and positive in handling clients

Competencies Requirement:

Required minimum of two years of experience as a Travel Consultant

Knowledge of Indian Regional language Required ,preferably Bengali,  Kannada, Malayalam, Marathi, Tamil or Telugu

Must be proficient in GDS

Must be computer literate, familiarity with Microsoft Office or Google Docs

Should be familiar with any CRM

Must have good communication skills and Customer Service skills

Willingness and ability to learn

Graduate in any discipline

IATA Qualification or Equivalent along with Industry Experience.

 

Competencies Requirement:

• Good communication skills.
• Willingness and Ability to Learn.
• Good Analytic Thinking and Team Skills

Benefits

•      Salary Package - Best of Industry
•      Incentives
•      Provident Fund
•      Generous leave entitlements

   Job Type: Full-time