UC Engineer

About MDS

MDS Global IT is a global Managed Services and Solution Provider for Collaboration, Cybersecurity and Enterprise Networking. Headquartered Out of Plano Texas, MDS serves customers in 21 countries.

We are looking for Cisco IPT| Network Voice| Cisco Collaboration Engineer for our managed service practice. Candidate must have 3 and above years of progressive Support and Deployment experience with the following technologies: -

• Intermediate level experience in handling Cisco IP telephony Network Infrastructure.
  


• Basic Understanding of concepts: OSI and TCP/IP Model, VTP, STP, Ether channel, Routing Protocols etc.
  


• Able to apply technical knowledge to troubleshoot and isolate VoIP Issues.
  


• Intermediate understanding of the following Cisco Unified Communication Products.
  


• CUCM 7.x, 8.x and above.
  


• Cisco unity connection
  


• Cisco Voice Gateways (ISR Routers and Analog gateways).
  


• Gateway protocols: H323, SIP, MGCP Trunks, E1/ T1(CAS, CCS), FXS /FXO etc.
  


• Gatekeepers.
  


• Understanding of CUBE.
  


• IM&P/Cisco Jabber.
  


• Good interpersonal skills and the ability to communicate effectively at all levels and with all nationalities and cultures.
  


• Proactive attitude to use his/her initiative to react quickly, to work effectively in emergency situations under minimum supervision.
  


• Self-motivated and capable to work within a strong team environment is essential.
  


• Must be fluent in English language.
  


• Ability to work with minimal supervision and to divide focus among many different projects.
  


• Ability to understand, analyze and resolve problems quickly.
  

Benefits

Benefits

Compensation and Benefits

Excellent Compensation and Benefits.

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