Vice President - Account Manager

This role is for one of the Weekday's clients

Min Experience: 12 years

Location: India

JobType: full-time

Key Responsibilities

• Serve as the primary liaison for key enterprise client accounts, managing relationships with stakeholders and internal teams including business development, technology, marketing, and finance.
• Drive upselling and cross-selling opportunities to maximize client value and account growth.
• Lead new business pitches and oversee the onboarding of new clients, ensuring smooth implementation of SaaS solutions.
• Develop and maintain trusted advisory relationships with key accounts, customer stakeholders, and executive sponsors.
• Identify and capitalize on new business opportunities within existing accounts, leveraging available resources to drive retention and growth.
• Proactively assess, document, and validate client needs through SOWs, RFIs, and RFPs.
• Collaborate cross-functionally to ensure timely delivery of solutions aligned with client objectives.
• Analyze market trends, competitor activities, and CRM analytics to provide actionable insights and improve account strategies.
• Manage multiple high-priority accounts in a fast-paced, agile environment, maintaining ownership and accountability.

Requirements

• Bachelor’s degree or higher in Sales, Marketing, Logistics, Supply Chain Management, or a related field.
• 13+ years of experience in enterprise account management, client success, or business development within a SaaS or technology company.
• Proven ability to manage large client portfolios with high ownership, initiative, and positive attitude.
• Strong expertise in system integrations, requirement gathering, SOW creation, RFI/RFP documentation, and cross-functional project management.
• Excellent written and verbal communication skills, with the ability to influence, persuade, negotiate, and present to senior executives.
• Consultative sales experience or background as a solutions engineer is a plus.
• Confident, dynamic, and collaborative persona; sense of humor and team-oriented approach is valued.
• Exceptional organizational, decision-making, and problem-solving skills under tight deadlines.

Skills

SaaS Sales · Enterprise Account Management · Software as a Service (SaaS) · Client Success · Account Growth