We are seeking a proactive and results-driven Client Outreach Executive to join our team. As the first point of contact for prospective homebuyers, you will play a critical role in engaging leads, understanding their property requirements, presenting tailored real estate options, and scheduling confirmed site visits for our sales team.
Key Responsibilities:
Conduct outbound calls to warm leads generated from digital campaigns, property portals, referrals, and other sources.
Engage prospective customers with clear, accurate details regarding real estate projects.
Assess customer preferences, budgets, and buying intent to recommend best-fit properties from Celeste Abode’s portfolio.
Build trust and maintain a consultative, customer-first communication approach.
Convert enquiries into confirmed site visits and coordinate seamlessly with the sales team.
Maintain and update CRM records with accurate data, interaction notes, and timely follow-ups.
Share actionable customer insights with management to support marketing and sales strategies.
Education: Minimum Graduate in any discipline.
Experience: Basic understanding of real estate projects, locations, and the buying process.
Skills:
Excellent verbal and written communication and interpersonal skills.
Strong persuasion, objection-handling, and rapport-building capabilities.
Proficiency in CRM tools, WhatsApp Business, and professional email communication.
Attributes: Self-motivated, disciplined, target-driven, and customer-focused.
Compensation: Attractive fixed salary + lucrative performance incentives on qualified site visits, meetings, and closures.
Learning & Development: Comprehensive professional training on real estate projects and consultative sales communication.
Career Growth: Clear progression path within the sales team and exposure to the premium and luxury real estate segment.
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