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Key Responsibilities

• Eliciting requirements using interviews, document analysis, business process descriptions, use cases, business scenarios, task and workflow analysis, and reverse engineering.
  


• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements.
  


• Understanding business process management and business requirements of the customers and translating them to specific software requirements and also identify areas for improvement and efficiency gains.
  


• Understanding nonfunctional requirements and parameters.
  


• Documenting and analyzing the required information and data to the last detail.
  


• Collaborate with cross-functional teams, including developers, designers, and project managers, to ensure clear communication and alignment on project deliverables.
  


• Conduct feasibility studies, impact assessments, and cost-benefit analyses to support decision-making and project prioritization.
  


• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, of executives, managers, and subject matter experts.
  


• Evaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and cleaning data.
  


• Ability to debate and discuss contradictory opinions and be flexible in your thinking.
  


• An understanding of traditional development approaches, and the ability to compare and contrast the benefits of each.
  


• Expertise with Agile Delivery Methodologies (i.e. Scrum, tools (JIRA, Trello, etc.)) and helping teams explore, adapt, and optimize.
  


• Provide ongoing support during the implementation phase, including user training and documentation.
  


• Continuously monitor and evaluate implemented solutions to measure their effectiveness and recommend process improvements.
  

Key Skills Required