Retail Sales Associate- Noida & Ghaziabad

Job Description:

•          Personal Grooming

•          Display of fresh stock as per plan (planogram).

•          Recovery, replenishment and display of merchandise from trial rooms, RBI, cash points, and customer service desk.

•          Checking whether all merchandise has price tags and security tags.

•          Upkeep of the section – cleanliness, removing cartons and packets.

•          Knowledge of the day’s targets and previous day’s store and section achievement.

•          Knowledge of in - store schemes, promotions and events.

Visual Merchandising

•          Color blocking, size blocking

•           Ticketing, Signages and size stickering in consultation with the Unit VM Head.

•          Changing focal points and displays with UVM on a regular basis.

Selling

•          Greeting and Attending customers.

•          Maintain database of important and regular customers.

•          Suggestive selling, Cross Selling and Add – on sales

•          Knowledge of slow movers, fast movers

•          Taking Customer requirement.

Product Knowledge

•          Knowledge of the Fabrics, Brands, Styles, Sizes in one’s  section.

•          Knowledge of the size and style availability of merchandise.

•          Knowledge of the new product launches in the store.

•          Knowledge of current market trends and competitors in same categories. Knowledge of alternative outlets that sell the same categories.

Stocks

•          Taking proper care of merchandise.

•          All merchandise should have security tags and price tags.

•          No merchandise on display for the customer should be defective or damaged.

•          Global Counts

•          Perpetual inventory Count System.

Security / Vigilance

•          Ensuring that all merchandise is tagged (soft tag/hard tag).

•          Vigilant against pilferage, shop lifting etc.

Feedback to Supervisor

•          Slow movers and fast movers of the section.

•          Feedback of customers regarding merchandise (quality, style, brand) store, facilities, conveniences etc.