Reward360-Director of Engineering

Role: Director, of Engineering

Reward360 Global Services Pvt Ltd is India’s premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Singapore and Dubai, our global loyalty solution has been built after years of deep understanding of customers, nuances of loyalty diaspora, the onset of big data and most importantly the simplicity of delivery across any loyalty program. For over 10 years, R360’s loyalty and rewards platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Standard Chartered Bank, American Express and HDFC Bank. With 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing company in Asia.

We have a multidisciplinary team of technology experts, product, engineers, data scientists, client relationship managers and customer experience professionals.

Position Overview

We are seeking a highly experienced and motivated “Director of Engineering” with a background in fintech or e-commerce or Travel to lead our engineering team. The ideal candidate will have extensive experience in building and scaling large-scale financial/e-Commerce systems, possess strong technical skills, and be passionate about driving a robust engineering culture within the organization.

Key Responsibilities

• Lead and manage the engineering team, providing mentorship, guidance, and support to ensure the team's success.

• Drive the development and implementation of scalable, high-performance financial systems that meet the company's requirements and industry standards.

• Collaborate with cross-functional teams including product management, design, and operations to define technical requirements and deliver innovative solutions.

• Establish and promote engineering best practices, processes, and standards to ensure quality, efficiency, and scalability across all engineering initiatives.

• Foster a strong engineering culture focused on continuous learning and innovation.

• Actively participate in hands-on technical contributions, providing technical leadership and guidance to the team as needed.

• Stay current with industry trends, technologies, and best practices, and leverage this knowledge to drive strategic decisions and improvements within the engineering

organization.

Qualifications

• 15+ years of experience in software engineering with a focus on fintech, including 5+ years in a leadership or management role.

• Proven track record of successfully building and scaling large-scale travel platforms.

• Strong technical background with expertise in modern programming languages, frameworks, and technologies.

• Hands-on experience with system design, architecture, and implementation, with the ability to make strategic technical decisions.

• Excellent leadership and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

• Experience driving a strong engineering culture focused on innovation, collaboration, and continuous improvement.

• Good understanding of different cloud hosting offerings - GCP/AWS is required.

Additional Requirements

• Experience in the fintech or e-commerce industry is highly preferred.

• Prior experience working in a start-up or fast-paced environment is a plus.

• Strong analytical and problem-solving skills with a results-oriented mindset.

• Ability to thrive in a dynamic and challenging environment, with a passion for driving impact and delivering results.