Responsibilities:
Enterprise Risk Management
Own organisation -wide Risk Register (RISK Matrix) with clear mitigation deadlines & owners.
Implement proactive RAID Logs for Delivery & Support teams.
Conduct periodic risk review meetings with functions (Delivery, P&C, CRM, Finance, Legal, InfoSec).
Compliance Monitoring & Control
Govern adherence to ISO 27001 controls, privacy regulations, NDA terms, and client compliance
requirements.
Align delivery governance to CMMI L5 practices (metrics, audits, improvements).
Coordinate internal audits & readiness for external audits (ISO, client assessments, security reviews).
Policy & Process Oversight
Ensure organisation -wide compliance with:
Data handling & InfoSec policies
Vendor onboarding & background checks
Access controls & offboarding
Delivery governance policies (PMO, Change Control, Defect Handling, Documentation Standards)
Incident & Breach Management
Own the Incident Reporting & RCA Framework with closure timelines and preventive actions.
Act as escalation SPOC for process violations, access breaches, commercial deviations, or regulatory
risk.
Reporting & Governance Dashboard
Publish monthly Compliance & Risk Dashboard to EXCO with status: Red/Amber/Green.
Track slippages and push corrective actions with leadership sign -off.
Reporting & Governance Dashboard
Publish monthly Compliance & Risk Dashboard to EXCO with status: Red/Amber/Green.
Track slippages and push corrective actions with leadership sign -off.
Support
Sales & Delivery with compliance inputs for RFPs, SoWs, Contracts,
Security Responses, QBRs.
Participate
in client audits and governance reviews as compliance representative