Risk Ongoing Analyst

About Dodo Payments
Dodo Payments is the Monetisation Engine for AI-native products. We're a Merchant of Record + Billing & Monetization platform that helps SaaS, AI, and digital businesses accept payments globally, automate billing (subscriptions, usage-based, one-time), and stay fully compliant with taxes and regulations in 220+ countries.

We're building the growth engine that powers global digital commerce, and we’re looking for a sharp, driven Risk Ongoing Analyst to help take that mission forward.

This is an on-site role in Bengaluru, reporting directly to the Risk Lead.
You will have weekend shifts as well.

What You’ll Own

• Transaction monitoring accuracy across payments and payouts


• Fraud loss prevention for SME digital merchants post-onboarding


• Payout fraud detection and prevention outcomes


• Quality and effectiveness of fraud rules and alert thresholds


• Chargeback and dispute risk signals from live transaction data


• SLA adherence and investigation quality

If fraud slips through or escalates, this role owns fixing it.

What You’ll Do

Transaction Monitoring and Investigations

• Review and investigate transaction monitoring alerts across payments and payouts


• Analyze payout transactions to identify fraud, mule activity, and abnormal fund flows


• Detect suspicious beneficiary changes, velocity abuse, and anomalous payout behavior

Ongoing Merchant Monitoring

• Perform ongoing monitoring of SME digital merchants after onboarding


• Identify early fraud indicators and take preventive action before losses or escalation


• Conduct post-onboarding risk reviews based on transaction behavior

Fraud Rules and Thresholds

• Design, review, and optimize fraud rules, alerts, and monitoring thresholds


• Tune rules to balance fraud detection, false positives, and operational efficiency

Chargebacks and Disputes Analysis

• Analyze chargeback and dispute trends to identify fraud patterns and merchant risk


• Understand dispute reason codes and differentiate fraud vs non-fraud disputes


• Assess how chargeback and dispute ratios impact merchant risk profiles

Cross-Functional Risk Mitigation

• Collaborate with Onboarding, Compliance, Operations, and Support teams


• Ensure timely risk actions including holds, restrictions, or escalations

SLAs and Documentation

• Ensure investigations are completed within defined SLAs


• Maintain clear, defensible investigation notes and audit-ready documentation

What You Bring

• 1 to 3 years of experience in payments fraud, risk operations, or transaction monitoring


• Mandatory experience working with digital merchants


• Strong hands-on experience managing alerts and fraud investigations


• Proven ability to detect payout-related fraud including mule networks and abnormal fund flows


• Strong understanding of chargebacks and disputes, including fraud vs non-fraud classification


• Clear understanding of chargeback and dispute ratio impact on merchant risk


• Experience with ongoing monitoring and post-onboarding reviews


• Deep understanding of fraud rules, thresholds, and alert tuning


• Ability to identify and stop fraud before escalation


• Strong analytical, communication, and documentation skills


• Willingness to work weekend shifts as part of a rotational schedule

Nice to Have

• Experience at payment gateways, fintech**, PSPs, or acquirers


• Familiarity with card network rules and programs including Visa and Mastercard


• Exposure to AML monitoring or regulatory-driven investigations

What This Role Is Not

• Not a passive alert-clearing role


• Not a pure AML or compliance-only position


• Not a post-incident review role without preventive ownership

Why Join Dodo Payments

• Build the growth engine for one of the fastest-growing fintechs powering global AI-native businesses.


• Direct access to founders and strategic decision-making.


• Full ownership from day one - your impact is measurable and immediate.


• Exposure to international markets and AI startup ecosystems.


• On-site role in Bengaluru’s startup hub.

Perks & Benefits

• Competitive salary + performance-based commission.


• Opportunity to define Risk engine for a fast-growing fintech platform.


• High autonomy and fast decision cycles.


• Health insurance and team offsites.

Want to help build the financial rails for the next generation of AI businesses?Let’s talk