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RPA UiPath Production Support

icon building Company : Dataflix
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - RPA UiPath Production Support

Overview
We are seeking a detail-oriented and proactive RPA Production Support Engineer with
hands-on experience in UiPath to join our automation team. The role primarily involves
monitoring, maintaining, and troubleshooting live automation processes (70%), along with
working on minor enhancements and updates to existing bots (30%).

 

Responsibilities:

  • Monitor and support RPA processes in the production environment to ensure stable
    and reliable execution.
  • Troubleshoot and resolve issues related to bot failures, environment changes, and
    exceptions.
  • Analyze incidents and work on root cause analysis to improve bot stability.
  • Perform minor enhancements and modifications to existing workflows and processes.
  • Work closely with RPA developers, business users, and infrastructure teams to
    ensure timely resolution of production issues.
  • Manage incidents, service requests, and change requests using ITSM tools (like
    ServiceNow, Jira, etc.).
  • Maintain production documentation and operational playbooks.
  • Apply patches and perform version upgrades where necessary.
  • Participate in deployment and release management activities.

Requirements

  • Bachelor’s degree in computer science, Information Technology, or a related field
  • 2–3 years of experience in RPA support and development, primarily with UiPath.
  • Strong knowledge of UiPath Orchestrator, Queues, Logs, and REFramework
  • Experience in analysing and fixing exceptions, timeouts, and business rule validations.
  • Basic understanding of .NET, VB.NET/C#, and LINQ for reading and editing existing
    scripts.
  • Good understanding of version control systems (Git/TFS).
  • Strong problem-solving, debugging, and analytical skills.
Original job RPA UiPath Production Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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