SaaS Developer

Position
Overview

We are seeking
an Application Developer to support and enhance applications. The ideal
candidate will have hands -on experience with secure file transfer tools,
certificate management, ITSM platforms, SaaS support, and strong communication
skills—including professional email writing and collaboration with vendors and
internal teams.

Key
Responsibilities

·       Develop,
maintain, and support features for SaaS applications.

·       Integrate
and manage secure file transfer solutions (e.g., Tectia or similar SFTP/SSH
tools).

·       Perform
certificate management tasks, including updates and maintenance for mTLS and
other security protocols.

·       Utilize
IT Service Management (ITSM) platforms (such as ServiceNow or similar) for
incident tracking, change management, and request fulfillment.

·       Provide
operational and technical support for SaaS applications, ensuring reliability
and performance.

·       Collaborate
with vendors and internal teams to resolve issues, implement solutions, and
coordinate activities.

·       Prepare
and maintain documentation for application processes, integrations, and
operational procedures.

·       Compose
clear, professional, and effective emails for both internal and external
communications.

·       Participate
in audits, compliance activities, and contribute to continuous improvement
initiatives.

Required
Skills and Qualifications

·       Experience
developing and supporting SaaS applications.

·       Working
knowledge of secure file transfer solutions (SFTP, SSH, or similar tools).

·       Demonstrated
ability to manage and update digital certificates (including mTLS).

·       Hands -on
experience with ITSM platforms (ServiceNow or equivalent).

·       Strong
verbal and written communication skills, including professional email writing.

·       Ability
to interact effectively with vendors and cross -functional teams within the
bank.

·       Analytical
and problem -solving mindset.

·       Bachelor’s
degree in Computer Science, Information Technology, or related field
(preferred).

Additional
Desired Attributes

·       Experience
in banking or financial services environments.

·       Proactive
approach to learning and adapting to new technologies.