Sales Account Manager

Client Relationship Management:

• Build and maintain strong, long-term relationships
  with clients to foster loyalty and satisfaction.
  


• Act as the primary point of contact for clients,
  addressing concerns and proactively identifying solutions.
  

Strategic Account Planning:

• Develop and execute customized account strategies that
  align with client goals and company objectives.
  


• Regularly assess account health and identify
  opportunities for growth and optimization.
  

Contract Negotiation & Management:

• Lead contract discussions and ensure mutually
  beneficial terms for both clients and the company.
  


• Manage renewals and renegotiations, ensuring
  long-term, sustainable client partnerships.
  

Customer Satisfaction & Support:

• Address client issues or concerns promptly, ensuring
  timely resolution and satisfaction.
  


• Gather feedback to improve service delivery and ensure
  continuous client success.
  

Collaboration with Internal Teams:

• Work closely with sales, marketing, and customer
  support teams to ensure client needs are met efficiently.
  


• Provide internal teams with valuable insights and
  feedback to enhance client experience.
  

Sales & Revenue Growth:

• Identify opportunities to grow accounts through
  up-selling and cross-selling.
  


• Develop strategies to drive account expansion and meet
  sales targets.
  

CRM Management & Reporting:

• Maintain accurate client records and track sales
  activities using CRM software.
  


• Generate regular reports to track performance, sales
  pipeline, and account health.
  

Requirements

Benefits