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Sales Account Manager

Job Description - Sales Account Manager

Sales Account
Manager

Department: Sales
Reporting To: Managing Director (Direct) | Sales Director – Global
(Indirect)
Location: Delhi, Bangalore, Ahmedabad

Position Summary

This role focuses on driving sales of specialized industrial
products
, including solutions for pharmaceutical, nuclear, and industrial
applications
. The position involves a balanced mix of new business development and managing existing client relationships. The Account Manager acts as a key
point of contact for clients, ensuring satisfaction, identifying growth
opportunities, and managing the end-to-end sales process. The role requires
strong communication, negotiation, and relationship-building skills to drive
revenue and maintain high client engagement standards.

Key Responsibilities

▪ Identify and develop new business opportunities while
managing key accounts
▪ Build and maintain strong client relationships, acting as the primary point
of contact
▪ Understand client requirements and propose suitable product solutions
▪ Conduct client meetings and participate in industry events and conferences
▪ Coordinate order processing, delivery, and payment collection
▪ Monitor sales performance and provide regular reports and insights
▪ Stay updated on product developments, industry trends, and competitor
activities
▪ Resolve client issues and ensure high levels of customer satisfaction
▪ Collaborate with internal teams to meet business objectives

Candidate Profile

▪ Proven experience in account management or technical
sales, preferably in an MNC environment
▪ Strong understanding of customer service and consultative selling approach
▪ Proficiency in CRM tools and MS Office (especially Excel)
▪ Excellent communication, negotiation, and interpersonal skills
▪ Analytical mindset with strong time management abilities
▪ Self-motivated and able to work independently
▪ Ability to work in a collaborative environment and manage distributors
▪ Familiarity with pharmaceutical or industrial sectors is preferred
▪ Willingness to travel extensively (50%+)

Qualifications & Experience

▪ Bachelor’s degree preferred
▪ 4-12+ years of experience in a similar technical sales role
▪ Experience with CRM/ERP systems (e.g., Sage) is an advantage
▪ Fluency in English required; additional languages (e.g., French) are a plus
▪ Valid driving license required

Key Performance Indicators (KPIs)

▪ Revenue generation, order intake, and cash collection
▪ New account acquisition
▪ Sales innovation and client engagement
▪ CRM usage and customer interaction metrics

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About the Company

Ifcci

IFCCI’s endeavor is to provide a platform for facilitating business and networking opportunities between French and Indian companies, to promote our members’ interests to key decision makers and to help develop economic and commercial relations between France and India.

Read more about the company

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