Sales Assistant Manager for Merchandisers/ Demonstrators

This role is for one of the Weekday's clients

Salary range: Rs 400000 - Rs 800000 (ie INR 4-8 LPA)

Min Experience: 2 years

Location: Mumbai

JobType: full-time

The Sales Assistant Manager – Merchandisers/Demonstrators will support nationwide sales and merchandising efforts by driving effective product demonstrations, enabling internal teams and channel partners, and ensuring a strong customer experience. This role requires hands-on experience in home appliance demonstrations, strong communication skills, and the ability to coordinate with sales teams and customers.

Key Responsibilities

• Conduct clear, engaging, and effective product demonstrations for internal sales teams, merchandisers, and channel partners.
• Support CSD merchants and retail teams by explaining product features, benefits, and usage.
• Communicate professionally with customers to address product-related queries, usage guidance, and basic troubleshooting.
• Respond to customer queries received via email and e-commerce platforms such as Amazon Seller Central.
• Ensure consistent product knowledge dissemination across merchandising and demonstration teams.
• Act as a bridge between sales, merchandising teams, and customers to improve product understanding and adoption.
• Provide feedback from the field on customer concerns, product performance, and training requirements.

Qualifications & Experience

• Education: Graduate in any discipline.
• Experience: 4–8 years of experience in product demonstration or sales roles within the home appliances industry.
• Proven exposure to managing or supporting demonstrator and merchandiser teams is preferred.

Skills & Competencies

• Strong product demonstration and presentation skills.
• Good verbal communication skills in English.
• Basic computer proficiency, including MS Excel.
• Customer-focused approach with polite and professional communication.
• Ability to handle customer interactions through email and online platforms.

Perks & Benefits

• Competitive salary with quarterly performance-linked incentives.
• Statutory benefits including bonus, PF, gratuity, and other applicable benefits.
• Alternate Saturdays off.
• Office-based role at the Head Office located in Khar West, with easy access (2-minute walk from the railway station).
• Preference for candidates residing along the Western line.

Skills

Product Demonstration • Technical Demos • Merchandising Support • Customer Communication