Sales Coordinator

Job Summary:

Key Responsibilities:

• - Order Management: Collaborate with sales, warehouse, and finance teams to ensure seamless order processing and timely payments.
  
• - Sales Order Processing: Generate sales orders based on quotes and PIs, working closely with the sales team to facilitate inbound enquiries.
  
• - Logistics Coordination: Manage international shipments from order placement to delivery, coordinating with logistics partners and clients.
  
• - Documentation: Verify and prepare export documentation, including invoices, packing lists, certificates of origin, COA, and shipping instructions.
  
• - Shipment Monitoring: Track shipments to ensure on -time delivery, updating clients regularly on status.
  
• - Record Keeping: Maintain accurate records of export transactions and prepare regular reports on enquiry follow -ups.
  
• - Project Support: Assist sales executives with export -related projects, providing support as needed.
  
• - Client Relationship Management: Handle queries and resolve complaints from international clients professionally, fostering strong relationships.
  

Core Objectives:

• - Ensure efficient order processing and timely delivery
  
• - Maintain high levels of customer satisfaction through effective communication and issue resolution
  
• - Collaborate with internal teams to drive export growth and success
  

Requirements

Qualifications and Skills:

• * Bachelor’s degree
  
• * Freshers are eligible, Proven experience (1–2 years) in export sales coordination (preferred )
  
• * Strong knowledge of international shipping procedures and documentation.(Preferred)
  
• * Familiarity with Incoterms, customs regulations, and trade compliance.(Preferred)
  
• * Proficient in MS Office and experience with ERP systems (SAP,Zoho) is an advantage.
  
• * Excellent communication and interpersonal skills.
  
• * Ability to multitask, prioritize, and work under pressure.
  
• * Attention to detail and strong organizational skills.
  
• * Fluency in English; additional language skills are a plus.