Sales Coordinator, Consulting, India Practice

Overall Purpose of The Job

We are seeking a dynamic and detail-oriented Sales Support & CRM Analyst to provide support to India Consulting Practice. This role combines CRM (Salesforce) administration, sales reporting (MIS), client onboarding coordination, analytics, and presentation development support to enable a high-performing sales organization. The ideal candidate brings a data-driven mindset, excellent coordination skills, and a deep understanding of how to support sales in complex solution selling domain. 

Key Responsibilities

Salesforce CRM Management

• Maintain and manage Salesforce CRM with up-to-date clients and deal data.


• Ensure clean data practices, correct tagging by business line (HealthTech / Security Risk), and accurate pipeline tracking.


• Develop and share CRM dashboards and reports to support periodic sales reviews.

Sales Reporting (MIS) & Analytics

• Prepare daily, weekly, and monthly MIS reports across business lines.


• Analyze sales trends, conversion rates, and funnel metrics to derive insights.


• Track KPIs such as lead-to-client ratios, onboarding progress, and renewal/upsell opportunities.

Client Onboarding Coordination

• Support onboarding for clients across the India Practice team


• Liaise with internal teams (finance, product, operations, compliance) to ensure all steps and documentation are complete.


• Track onboarding timelines and ensure seamless handovers to client servicing teams.

Sales Enablement & Presentation Support

• Create, format, and maintain high-impact PowerPoint presentations for internal leadership reviews and client meetings in coordination with Marketing/Product teams


• Assist in proposal writing, case study formatting, and document management.


• Maintain sales content library with updated templates, pitch decks, and collateral.

Cross-Functional Collaboration

• Work closely with India and Cross Border teams


• Collaborate with other functions such as Product, Marketing, and Operations teams to ensure sales teams are supported with relevant data and tools.

Additional Responsibilities 

• To work within and promote all International SOS’s policies, procedures and corporate values.


• To be aware of International SOS’ policies, practices and procedures and actively participate in the ongoing development and enhancement of these important areas of our business.


• Undertaking project work or reasonable duties as requested by direct Manager


• Maintain personal ongoing credentialing of all related skills, qualifications and knowledge needed to complete the defined role and comply with relevant authorities.

Occupational Health & Safety Responsibilities 

• Participate in the development and maintenance of a safe and healthy workplace.•    Undertake all mandatory OH&S training as required.


• Comply with any reasonable instructions, policies, procedures or safe work practices given by Intl. SOS in adhering to safe work procedures.


• Co-operate with management in its fulfilment of its legislative obligations.


• Take reasonable care to ensure their own health and safety and the safety of others.


• To report any injury, hazard or illness as soon as possible to their supervisor.

Job Profile

Required Skills and Knowledge

• Excellent communication and written English


• Professional communication, presentation and interpersonal skills \


• Time management


• Team player


• Confident decision making


• Able to work in a matrix and functional organization

Required Competencies 

• Data-Driven Thinking


• CRM Administration & Data Integrity


• Cross-Functional Communication


• Analytical & Reporting Skills


• Domain Adaptability (HealthTech + Security Risk)


• Process-Oriented Execution


• Customer Focus


• Ethics and Values


• Drive for Results


• Time Management

Written Communication

• Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Ability to Work under Pressure

• Able to work under pressure to meet deadlines. Uses positive and constructive coping strategies when under pressure. At all times conducts oneself professionally to reflect positively on the profession he/she represents.

Required Work Experience 

• 5+ years of experience in similar role.


• Excellent knowledge of MS Office Suite, Sales Force CRM (Must) and Power BI.

Required Qualifications and skills 

• Bachelor’s degree in a relevant field (e.g., Health Informatics, Life Sciences, Computer Science).


• Experience in working with large, complex datasets


• 5+ years of experience in sales support, CRM/MIS reporting, and onboarding roles.


• Proven hands-on experience with Salesforce CRM is a must.


• Strong skills in Excel (VLOOKUP, PivotTables, charts etc) and PowerPoint.


• Understanding of both HealthTech industry is a strong advantage.


• Excellent verbal and written communication skills.

Preferred Skills:

• Experience with BI tools like Power BI, Tableau, or Google Data Studio.


• Knowledge of compliance or regulatory workflows in healthcare or security.


• Experience in B2B onboarding or enterprise customer lifecycle workflows.


• Ability to manage multiple stakeholders and business lines simultaneously.

Required Languages 

• English and local language

Travel / Rotation Requirements 

• Rotation and travel based on assignment.