Sales Effectiveness & Productivity Manager

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Job Overview:

As the Sales Effectiveness and Productivity Manager of Treasures, NR and CEP segment, you will be responsible for strategizing and implementing sales initiatives across multiple branches / network to increase productivity and sales targets. You will develop and implement innovative programs that improve the sales processes, coaching sales staff, and creating a high-performing sales culture.

Key Responsibilities:

- Develop and implement strategies to increase sales volume, improve productivity and exceed sales targets across the Branch Network

- Work collaboratively with branch managers, regional managers and senior management to align Branch Network priorities and facilitate the roll-out of national strategies that achieve a competitive advantage in the marketplace

- Build an infrastructure to support the sales goals and strategies by designing training and development programs that enhance the skills, knowledge and motivation of the sales team

- Develop and track KPI's to monitor the effectiveness of programs, and revise strategies as needed

- Provide training and coaching to branch managers and sales teams to improve their sales techniques and customer service skills

- Conduct regular sales analysis and forecasting to anticipate changes and ensure adequate resources are in place

- Work collaboratively with the Marketing team to develop effective campaigns and promotions and monitor their effectiveness

- Performs other tasks and duties assigned by the management from time to time.

Qualifications:

- MBA in Business Administration, Finance, or related field

- At least 8-10 years of experience managing teams in a banking or financial services environment.

- Deep knowledge of sales processes, market dynamics, and customer behavior trends

- Strong analytical and reporting skills to track progress and identify areas for improvement

- Excellent communication and interpersonal skills, including coaching and mentoring experience

- Strong leadership abilities and the ability to manage multiple teams towards common goals

- Proven ability to develop and implement successful sales strategies that increase productivity and exceed targets

- Ability to multitask, prioritize, and manage time efficiently

If you're looking for a challenging role to use your sales and managerial skills to make a difference in a dynamic environment