Sales Officer (Home Loans) NCR

Area/Geography Mapping:

• Conduct lane -to -lane and area mapping of the assigned geography at regular intervals with the help of a supervisor.
  
• Identify new sources in the allocated area/geography and inform the progress to the reporting manager during team huddles.
  

Knowledge, Skills & Functional Competency:

• Thorough knowledge of the entire geography.
  
• Ability to plan and map the allocated geography into areas/lane to lane.
  
• Utilize tools and resources to identify potential sources.
  

Source Relationship Management:

• Manage relationships with all sources assigned and identified in the geography/area.
  
• Understand the potential of each source and ensure the expected Loan Sanction Ratio (LSR), Sanction Loan Ratio (SLR), and Monthly Sales (MS).
  

Knowledge, Skills & Functional Competency:

• Proficiency in using various tools to improve relationships and ratios.
  

Maintain Reports:

• Maintain reports related to sales and all activities in the prescribed format.
  
• Keep a daily diary of activities in the prescribed format.
  

Knowledge, Skills & Functional Competency:

• Knowledge of various reports to be maintained.
  
• Ability to capture data in the prescribed format.
  
• Ability to understand and perform all functions of diary maintenance.
  

Channel Partner Recruitment:

• Identify potential channel partners.
  

Knowledge, Skills & Functional Competency:

• Knowledge of the BSA empanelment process.
  
• Ability to identify potential channel partners and assess whether they meet the defined norms and categories.
  

Team Huddle:

• Attend team huddles daily as per the set process.
  

Knowledge, Skills & Functional Competency:

• Knowledge of the daily morning huddle process.
  
• Ability to provide data in the prescribed format based on business requirements.
  

Customer Relationship Management:

• Enhance the customer experience by developing and maintaining relationships with customers.
  

Knowledge, Skills & Functional Competency:

• Comprehensive knowledge of all HDFC products and competition.
  
• Ability to sell products and provide required services to customers.
  
• Proficiency in KYC documentation, legal documentation, and the technical process.
  
• Ability to use a sales kit and analyze credit documents to derive eligibility.
  
• Skilled in handling customer objections.
  

Requirements

Must Have:

1. Interpersonal Skills: Customer Relationship Management, Source Management
   
2. Planning: Geography Mapping, Sales Management
   
3. Selling Skills: Conversions, Handling Customer Objections
   

Good to Have:

1. Creativity
   
2. Service Perspective
   
3. Logical Reasoning
   

Benefits

Why Join Us?

• Be a part of a prestigious company with a strong market presence.
  
• Work in a dynamic and supportive environment that encourages growth and innovation.
  
• Opportunity to develop your career in sales and customer relationship management.