Sales Officer, Inside Sales

-Achieves sales targets as assigned
-Promotes company service offerings primarily over the phone
-Responsible for lead generation and data mining through social websites
- Manages database or leads documentation in systems

Qualification: Bachelor's degree in Marketing, Management or related field. 1+ year of related experience preferred; or equivalent combination of education and experience .Experience of Gem & Jewelry industry and/or working in the education sector is preferred.

Knowledge: Building functional knowledge / expertise in area of focus. Understands telesales.
Proficient in MS Office (Excel, Word, PowerPoint), and customer databases, ease and comfort working with cloud-based CRM tools
Language skills: ability to read, comprehend and follow standard procedures or instruction (proficiency in reading, writing and speaking in English required)
Communication skills: ability to communicate complex info in a simplified and clear manner. Understands and uses communication / email etiquette
Interpersonal skills: ability to create positive interactions with colleagues, clients, and students; actively communicates with others in a timely & professional manner; maintains a collaborative working relationship with others to improve performance.
Problem solving: identifies potential problems, articulates / classifies issues and is able to determine next steps; applies sound analytical and reasoning skills during the problem-solving process; analyzes the data gathered and reaches a solution or provides a summary for a management decision when needed.

Time management / organizational skills: Manages time and priorities appropriately - approaches work in an organized and systematic manner.
Flexibility: able to adapt to change; able to multi-task while maintaining attention to detail.
Personal accountability: continually improves performance; takes personal accountability for decisions, actions & outcomes; demonstrates initiative
Conflict resolution: able to settle differences in productive ways while minimizing disruptions.
Maintains & fosters sensitivity and respect for cultural diversity.

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.