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This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sales Operations Senior Analyst in India.
This role sits at the core of sales operations execution, supporting end-to-end resale and order management processes for technology products and services. You will play a key role in enabling seamless deal execution by coordinating across sales, finance, vendors, and internal operations teams. The position involves managing the full lifecycle of resale opportunities—from offer creation and approvals to purchase orders, invoicing, and deal closure. You will ensure accuracy, compliance, and timely execution across multiple stakeholders in a fast-paced, global environment. The role requires strong operational discipline, attention to detail, and the ability to manage multiple parallel workflows. It is ideal for someone who thrives in structured processes, cross-functional collaboration, and data-driven sales support environments.
Accountabilities:
- Manage the end-to-end order fulfillment process for technology resale opportunities, ensuring timely and accurate execution across all stakeholders.
- Support sales teams in creating client offers, managing deal registrations, vendor onboarding, and documentation control.
- Coordinate approvals, purchase order requests, and invoicing processes while ensuring compliance with internal policies.
- Maintain and track resale opportunity pipelines using CRM tools such as Salesforce (MMS).
- Collaborate continuously with sales, finance, procurement, and operations teams to resolve process-related issues.
- Provide operational reporting, customized insights, and stakeholder support for ongoing deals and pipeline health.
- Develop expertise in resale tools, processes, and workflows, acting as a subject matter expert where required.
- Ensure accurate execution of booking, billing, and documentation across all resale transactions.
Requirements:
- Bachelor’s degree in any discipline or equivalent education/experience.
- 5–8 years of experience in sales operations, order management, or similar support roles.
- Strong understanding of sales processes, deal lifecycle management, and operational workflows.
- Experience working in a global, cross-functional, and remote or distributed environment.
- Familiarity with Salesforce or similar CRM tools for pipeline and opportunity management.
- Strong analytical, organizational, and problem-solving skills with attention to detail.
- Good understanding of business finance basics is an advantage.
- Excellent communication skills in English, both written and verbal.
- Ability to manage multiple priorities and work effectively under deadlines.
Benefits:
- Competitive compensation aligned with industry benchmarks
- Opportunity to work in a global, technology-driven sales operations environment
- Exposure to end-to-end sales lifecycle and complex enterprise deal structures
- Collaborative work culture with cross-functional global teams
- Career development opportunities within sales operations and business support functions
- Remote-friendly work environment with structured operational processes
- Access to learning opportunities in CRM, sales systems, and process optimization
- Inclusive workplace promoting diversity, innovation, and continuous improvement
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