Sales Operations Specialist

Job Title: Sales Operations Specialist
Experience: 2-4 Years
Location: Chennai

About the Company:
Our client is a fast-growing technology-driven organization operating in the SaaS space, focused on enabling scalable revenue operations and efficient sales processes. The company emphasizes operational excellence, data-driven decision-making, and cross-functional collaboration to support global sales teams. It is known for fostering a high-performance culture with strong process discipline and continuous improvement.

Role Overview:
We are looking for a detail-oriented and proactive Sales Operations Specialist to support the day-to-day execution of sales processes and ensure smooth revenue operations. This role plays a critical part in enabling the Sales team by managing deal operations, maintaining CRM data integrity, and supporting Salesforce administration. Working closely with the Revenue Operations Manager and cross-functional teams such as Sales, Finance, and Engineering, the ideal candidate will ensure accuracy in order processing, streamline workflows, and contribute to month-end and quarter-end close activities. This position requires strong analytical thinking, process discipline, and the ability to thrive in a fast-paced, collaborative environment while continuously identifying opportunities for automation and operational efficiency.

Key Responsibilities:

Execute day-to-day sales operations processes including:

• Creating and managing order forms
  

• Routing orders for approvals
  

• Creating and updating opportunities (renewals, auto expansions)
  

• Processing opportunity bookings
  

• Maintaining contract records
  

• Creating sales demo environments
  

• Performing account close activities
  

Provide Salesforce administration support, including:

• User management
  

• Data maintenance
  

• Building and maintaining Salesforce Flows
  

• Assisting with routine system updates
  

Maintain CRM data hygiene in Salesforce, including:

• Deduplication
  

• Removal of spam records
  

• Proper account segmentation and assignments
  

• Execution of bulk data imports
  

Support month-end and quarter-end close operations across Finance and Engineering teams

Partner with the Revenue Operations Manager to support operational and strategic initiatives across the GTM organization

Required Skills:

• 2–4 years of experience in Sales Operations, Revenue Operations, Deal Desk, or Sales Support (preferably in SaaS/technology environment)
  

• Experience with deal operations processes, including order forms, amendments, MSAs, and purchase orders
  

• Hands-on experience supporting global sales teams in a fast-paced environment
  

• Strong experience with Salesforce administration (reports, dashboards, fields, flows)
  

• Strong organizational and multitasking skills with high attention to detail
  

• Ability to work independently and adapt quickly in an agile environment
  

• Excellent communication and stakeholder management skills
  

• Strong analytical, troubleshooting, and problem-solving abilities
  

Eligibility / Qualifications:

• Bachelor’s degree in Business, Finance, Technology, or related field
  

• Salesforce certifications are a plus
  

Other Details:

• Notice Period: Immediate - 30 days
  

• Work Type: Full-time