Sales Representative(Inside & Field Sales)

Location: Hyderabad | Work Mode: Office + Field
Experience: 1–3 years(flexible for right candidate) | Employment Type: Full-time

About Zithara.AI:
Zithara.AI is an AI-powered CRM built for offline retail. We help businesses like jewelry stores, salons, and wellness brands engage customers through WhatsApp automation, smart segmentation, and real-time insights — without any tech hassle. Our goal? Make customer retention effortless for retailers.

Role Overview:

As a Sales Representative, you’ll be responsible for the full sales lifecycle — from making first contact to closing the deal. You'll work with a mix of inside sales (calls, follow-ups, CRM updates) and field sales (store visits, on-site demos, relationship building). If you're passionate about tech, love talking to people, and want to grow fast, this one's for you.

Key Responsibilities:

• Identify and qualify leads from inbound interest, WhatsApp campaigns, referrals, and outbound prospecting

• Conduct product demos (both virtual and on-site) to showcase Zithara.AI’s CRM features — like automated engagement, WhatsApp campaigns, and customer analytics

• Visit retail stores (jewelry, wellness, lifestyle, etc.) to build relationships, understand pain points, and pitch relevant solutions

• Act as a product expert — explaining how Zithara’s platform fits into the client’s existing systems (POS, ERP, billing software)

• Follow up diligently on all leads via phone, WhatsApp, and email to ensure high conversion rates

• Collaborate with the onboarding and customer success teams to ensure seamless go-live and handover

• Maintain accurate sales tracking using internal CRM tools and submit daily visit and follow-up updates

What We’re Looking For:

• 1–3 years of experience in inside sales, field sales, or B2B retail tech sales

• Strong communication skills in English + Telugu or Hindi

• Comfortable with both phone-based selling and in-person client meetings

• Target-driven, persuasive, and self-motivated

• Familiarity with CRM tools like Zoho, HubSpot, or similar

Nice to Have:

• Experience selling SaaS/digital tools to retailers

• Background in industries like jewelry, wellness, or fashion

• Existing network of store owners in Hyderabad or surrounding areas