Sales Support Analyst

Job Title: Sales Support Analyst –
Customer Research Focus

Location: Chennai.
IN
Department: Sales / Commercial
Reports To: Chief Commercial Officer

Role Overview

The Sales Support Analyst will play a
critical role in enabling sales success by delivering high -quality customer
research, market intelligence, and analytical support. This role bridges sales,
marketing, and product teams by translating customer and market insights into
actionable sales strategies, account plans, and opportunity development.

This is an ideal role for a detail -oriented
analyst who enjoys research, data synthesis, and supporting complex, technical
sales cycles.

Key Responsibilities

Customer & Market Research

• Conduct in -depth research on target customers, prospects, and
  strategic accounts across aerospace, defence, and advanced industrial
  markets
  
• Analyse customer needs, buying behaviours, organizational
  structures, and competitive positioning
  
• Develop customer profiles, personas, and account briefs to
  support sales outreach and opportunity planning
  
• Monitor industry trends, competitor activity, and emerging
  market opportunities
  

Sales Enablement & Analysis

• Support sales teams with data -driven insights for account
  strategy, pipeline development, and deal prioritisation
  
• Prepare sales intelligence materials including briefing
  documents, call prep summaries, and opportunity research
  
• Analyse CRM data to identify trends, gaps, and opportunities
  within the sales pipeline
  
• Track customer engagement, win/loss data, and feedback to
  inform continuous improvement 
  

Cross -Functional Collaboration

• Partner with sales, marketing, and product teams to align
  customer insights with messaging and value propositions
  
• Support proposal development by providing customer -specific
  insights and background research
  
• Assist with market segmentation and go -to -market strategy
  development
  

Reporting & Documentation

• Create and maintain dashboards, reports, and research
  repositories for ongoing sales use
  
• Document findings clearly and concisely for both technical and
  non -technical audiences
  

Requirements

Benefits

• Paid Time Off
  
• Medical Insurance for Self & Family Coverage
  
• Statutory Benefits
  
• Performance & Rewards
  
• Learning & Development
  
• Food Provided