Sales Support Lead

Location: Portland, Oregon, USA

About PAKKA Limited

At Pakka Limited, we are well on the journey towards becoming
a global leader in fully compostable packaging, with our growth plans in full
swing.

We want to make the world a better place. Our opportunity is
to produce lots of compostable packaging so that whatever gets thrown is good
garbage, and makes it good for the earth and our health too.

People are at our core. Our core values of Earth Love, Trust,
Courage, Excellence and Diversity, affirm our belief in creating joy at work
through an environment of learning, creativity, and growth.

Pakka Inc. is a leader in
sustainable packaging solutions, offering innovative molded fiber and flexible
packaging products. Our mission is to drive environmental impact through
scalable, customer -centric solutions designed for a better planet.

Position Summary

We are looking for a proactive
and detail -oriented Sales Support Lead to drive the effectiveness of our
commercial operations. In this role, you will power our sales engine by
managing core processes, enabling scale, and integrating sales technology
across business units. This position is critical to ensuring seamless
execution and supporting ongoing commercial growth.

Please note: This role requires working in Pacific Standard Time (PST) schedules and American English is mandatory — verbal and
written fluency

Key Responsibilities:

•  Design and implement a
  robust sales tech stack (CRM, dashboards, automation) to enhance productivity
  
• Serve as the inside sales
  engine: qualify leads, run outreach campaigns, and support pipeline development
  
• Coordinate with brokers,
  distributors, and partners by sharing updates and tracking performance
  
• Manage the full order
  lifecycle from booking to delivery, ensuring timely and accurate fulfillment
  
• Partner with finance to
  track payments, manage receivables, and support collections
  
• Maintain and distribute
  up -to -date sales enablement materials such as product brochures, decks, and
  pricing sheets
  
• Generate insights from
  CRM data and feedback loops to inform decision -making and improve sales
  strategy
  
• Collaborate
  cross -functionally across logistics, finance, marketing, and supply chain teams
  

What You Bring:

• Bachelor’s degree in
  Business Administration, Marketing, Engineering, or a related field
  
• Minimum of 5 years’
  experience in sales operations, commercial support, or revenue enablement,
  preferably within manufacturing or B2B sectors
  
• Proven ability to manage
  end -to -end sales processes, streamline order workflows, and solve operational
  issues
  
• Experience supporting
  multi -channel sales teams and working in a cross -functional environment
  
• Strong analytical and
  problem -solving skills with a focus on root -cause analysis and continuous
  improvement
  
• Comfortable operating in
  a fast -paced, high -growth setting with the ability to scale operational support
  
• Proficiency with tools
  such as Zoho CRM, ZoomInfo, and Outreach
  
• Required to work in PST
  schedules
  
• American English is mandatory (verbal and written fluency expected)