Salesforce Agentforce & Einstein AI Technical Lead

• Help design, build and continuously improve the clients online platform.
  


• Research, suggest and implement new technology solutions following best practices/standards.
  


• Take responsibility for the resiliency and availability of different products.
  


• Be a productive member of the team.
  

Requirements

• 9–14 years of experience in Salesforce development and architecture.
  


• 1+ year of hands-on experience with Salesforce Agentforce and/or Einstein AI implementations.
  


• Design, develop, implement, and support Salesforce Agentforce and Einstein AI solutions using Generative AI and Large Language Models (LLMs).
  


• Lead the implementation of Agentforce solutions, including agent creation, topics, instructions, actions, prompts, Trust Layer configuration, and AI component integration.
  


• Develop and optimize prompts using Einstein Prompt Builder and participate in solution design, code reviews, testing, and deployment.
  


• Leverage Salesforce Data Cloud for data ingestion, RAG (Retrieval-Augmented Generation), batch transformations, Einstein Studio, Agentforce analytics, and auditing.
  


• Provide technical leadership and guidance to development teams for Agentforce solution design and implementation.
  


• Collaborate with Salesforce Architects, business stakeholders, and SMEs to translate business requirements into scalable AI-driven solutions.
  


• Participate in technical design reviews, client workshops, and solution demonstrations.
  


• Coordinate with onsite and offshore teams to ensure successful project delivery.
  


• Prepare and review technical deliverables, architecture artifacts, and implementation documentation.
  


• Support System Integration Testing (SIT) and User Acceptance Testing (UAT) by resolving technical issues and clarifying defects.
  


• Strong experience in Salesforce Sales Cloud, Service Cloud, and/or Marketing Cloud.
  


• Hands-on experience with Salesforce Agentforce, Einstein AI, Einstein Prompt Builder, and Einstein Studio.
  


• Strong expertise in Salesforce Data Cloud, including RAG, data ingestion, data transformation, analytics, and AI governance.
  


• Solid understanding of Salesforce data models and modern data architecture.
  


• Proficiency in Apex, SOQL, Flow, and Lightning Web Components (LWC).
  


• Experience integrating Salesforce with external systems using REST and SOAP APIs.
  


• Experience with integration platforms such as MuleSoft, Informatica, or Jitterbit is preferred.
  


• Strong stakeholder management, technical leadership, and communication skills.
  

• Salesforce Agentforce Specialist (Mandatory)
  


• Salesforce Data Cloud Consultant
  


• Salesforce Platform Developer I
  
  
  

Benefits

• A challenging, innovating environment.
  


• Opportunities for learning where needed.