Salesforce CRM Analytics Developer- Senior Associate

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Title: Senior Salesforce CRM Analytics Developer

Job Description: We are seeking a highly skilled Senior Salesforce CRM Analytics Developer to join our team. The ideal candidate will have extensive experience in developing and managing Salesforce CRM Analytics (formerly Tableau CRM/Einstein Analytics) solutions, focusing on building recipes, reports, dashboards, and providing actionable insights.

Key Responsibilities:

• Design, develop, and optimise CRM Analytics datasets, recipes, and dashboards. • Collaborate with stakeholders to gather requirements and deliver custom reports and insights.

• Ensure data quality, accuracy, and performance of CRM Analytics solutions. • Provide guidance and training to team members and business users on CRM Analytics tools and best practices.

• Stay updated with the latest Salesforce CRM Analytics features sand enhancements.

Requirements:

• Minimum 4 years of hands-on experience in Salesforce CRM Analytics development.

• Strong expertise in Salesforce data models, with familiarity in Financial Services Cloud (FSC) being a plus.

• Proficiency in creating complex SAQL/SQL queries and implementing data transformations.

• Salesforce certifications (e.g., Salesforce Certified CRM Analytics & Einstein Discovery Consultant) are highly preferred.

Excellent analytical, problem-solving, and communication skills.

Travel Requirements

Not Specified

Job Posting End Date