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Salesforce Senior Specialist Digitalization (m/f/d)

Job Description - Salesforce Senior Specialist Digitalization (m/f/d)


WELCOME TO BASF


At BASF Digital Hub Hyderabad we develop innovative digital solutions for BASF, create new exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF´s position as the digital leader in the chemical industry. We believe the right path is through creativity, trial and error and great people working and learning together. Become part of our team and develop the future with us - in a global team that embraces diversity and equal opportunities.




RESPONSIBILITIES :


 


Development & Operations (DevOps) you will design and implement new technical solutions for BASF’s global CRM system built on the Salesforce platform. You will actively shape the further development of our Digitalization of Sales products and ensure a stable, scalable, and futureproof digital service delivery. 




You will focus on designing scalable solutions, modelling data, and their technical implementation. Your tasks include configuring and implementing technical requirements using Apex, Lightning Web Components, and Salesforce Flows, and analyzing and resolving issues. Furthermore, you will utilize AI components like prompt templates, topics and actions as part of the regular development cycle.  




You integrate external systems via APIs (e.g., REST/SOAP), middleware (e.g., SAP CPI), and event driven architectures (e.g., Kafka). 
In addition, you maintain and further develop the Salesforce environment and ensure quality and security through code quality, test coverage, and best practices. 




You work closely with our global Salesforce product teams and business units, coordinate projects with internal teams and external service providers, and take on various coordination tasks in building CRM products. 


 


QUALIFICATIONS :


 





  • A completed degree in business informatics, computer science, or a comparable qualification 








  • >5 years of experience with Salesforce (Sales/Service Cloud) as a developer and architect, solid understanding of complex data models and system architectures, and ideally Salesforce certifications (e.g., System Administrator, AI Specialist) 








  • Strong knowledge of Apex, Lightning Web Components, Flow Builder, and Salesforce setup, Prompt Templates and Agents as well as experience with API integrations and middleware solutions 








  • Experience in agile software development (e.g., Scrum) and the use of corresponding tools (e.g., Azure DevOps, Confluence) 








  • Analytical skills and enjoyment of teamwork, combined with a structured and solution oriented working style 








  • Enthusiasm for diverse tasks that allow you to apply your strengths as a technical allrounder 








  • Very good English skills, both written and spoken 







WHAT WE OFFER


Be part of a global leader in digital transformation, working in a vibrant Digital Hub that values innovation, agility, and cross-functional collaboration. Shape the future of BASF’s digital landscape, contributing to projects that drive sustainability and make a real impact. Thrive in a high-performance culture that supports your personal and professional growth, offering diverse learning opportunities and career development. Enjoy a modern, inclusive work environment where your ideas are valued, and your curiosity and ambition are encouraged. Benefit from flexible working models, international networking, and a strong sense of purpose as we enable our customers’ green transformation and lead the way in digital excellence. 


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