Hiring Alert | SAP Concur Consultant | Mumbai | IBM Project
We are looking for skilled SAP Concur Consultants for an exciting opportunity with IBM at the Mumbai client location.
Location: Mumbai (Jogeshwari/Goregaon)
Role: Package Consultant – SAP Concur
Experience: 3+ Years
Work Mode: Work From Office (Day 1 Onsite)
Interview Mode: Face -to -Face (Mandatory)
Key Responsibilities:
Provide L2/L3 production support for SAP Concur applications
Monitor and resolve incidents, service requests, and user issues within SLA timelines
Perform root cause analysis for recurring issues
Handle Concur configuration and administration
Manage expense policies, approval workflows, audit rules, and reimbursement processes
Support month -end and business -critical activities
Coordinate with business users, vendors, and technical teams
Manage defect fixes and production deployments
Maintain application stability and system performance
Prepare support documentation and knowledge articles
Required Skills:
• Strong understanding of Travel & Expense business processes
• Experience in SAP Concur support and administration
• Good communication and stakeholder management skills
• Ability to work in a fast -paced support environment
Important Notes:
• Relevant experience is mandatory
• Candidate banding will depend on relevant experience
• Immediate joiners or short notice candidates preferred