SAP Convergent Mediation Developer

Key Responsibilities

1. SAP Convergent Mediation Development

• Design, develop, configure, and support SAP Convergent Mediation (CM) solutions and processing flows.


• Develop and maintain mediation pipelines, processing workflows, and event-processing logic.


• Develop data transformation, enrichment, routing, filtering, aggregation, and normalization processes.


• Support enterprise event processing and billing data management operations.

2. Usage Data Processing & Transformation

• Develop solutions to process and transform high-volume usage and event data from multiple source systems.


• Implement event collection, usage normalization, data validation, error handling, and event enrichment.


• Identify and handle duplicate, invalid, or incomplete usage records.


• Ensure accurate and reliable event processing for downstream charging and billing systems.

3. Integration & Interface Development

• Develop and support integrations between SAP Convergent Mediation and:
  
  
  
  • SAP Convergent Charging (CC)
  
  
  • SAP Convergent Invoicing (CI)
  
  
  • SAP FI-CA
  
  
  • SAP S/4HANA
  
  
  • CRM platforms
  
  
  • External event and network systems
  
  
  
  


• Develop and support APIs, middleware integrations, file-based interfaces, and real-time event processing.


• Work with integration architects and middleware teams to implement enterprise integration solutions.

4. Performance Optimization

• Analyze and optimize mediation solutions for high-volume transactional environments.


• Tune mediation pipelines, workflows, and processing engines for scalability and throughput.


• Identify and resolve performance bottlenecks and system-processing issues.


• Support capacity planning and scalability initiatives.

5. Technical Development & Automation

• Develop custom scripts, automation routines, and technical enhancements to support mediation operations.


• Perform Linux/Unix scripting and automation activities as required.


• Optimize batch processing and operational workflows.


• Ensure solutions comply with enterprise security and development standards.

6. Testing & Quality Assurance

• Develop and execute unit, integration, performance, and UAT testing.


• Validate mediation outputs, event-processing accuracy, and integration functionality.


• Perform defect analysis, troubleshooting, and issue resolution.


• Support testing activities throughout development and deployment cycles.

7. Production Support & Operations

• Monitor SAP Convergent Mediation environments and resolve production incidents.


• Support deployments, maintenance activities, and go-live activities.


• Conduct root cause analysis (RCA) and implement corrective actions.


• Support operational reporting, monitoring, and reconciliation activities.

8. Documentation & Governance

• Prepare and maintain:
  
  
  
  • Technical specifications
  
  
  • Mediation flow documentation
  
  
  • Integration diagrams
  
  
  • Operational procedures
  
  
  • Support runbooks
  
  
  
  


• Ensure compliance with enterprise governance, security, and operational standards.


• Support audit and compliance activities related to billing and usage processing.

9. Collaboration & Stakeholder Management

• Collaborate with SAP BRIM Architects, Convergent Charging Developers, Data Migration Teams, BASIS Administrators, Infrastructure Engineers, and Business Stakeholders.


• Participate in architecture reviews, technical workshops, and Agile delivery activities.


• Provide technical guidance and knowledge transfer to development and production support teams.


• Work closely with cross-functional teams to ensure successful implementation and support of SAP BRIM solutions.