SAP Resource/PMO/Operations specialist

Assigning available employees to projects in accordance with their skillsets, previous experience, and availability. Capacity planning, i.e. making sure that resources have capacity to work on upcoming projects. Monitoring and managing employees' workload, utilization, and overtime hours. Managing resource conflicts. Overcoming resource shortages by means of resource management techniques, reallocating resources, assigning more staff, etc; informing Practice Lead of any issues related to inability to meet clients' needs due to resourcing. Providing project managers with support when it comes to resource management issues or improving resource management processes. Knowing all the current and upcoming projects run in an organization and business development activities and being able to plan resourcing accordingly. Being familiar with labour laws as well as resource management trends. Documenting processes (e.g. weekly utilization report, Practice reports weekly, monthly etc.). Publishes periodic reports on resource availability, allocation, training, etc to stakeholders. Proficiency in human resource and project management with 10 yrs of experience Ability to use technology (analytics tools, CRM, PSA or resource management software), Knowledge of applicable labor laws, Ability to prioritize and manage multiple tasks efficiently, Interpersonal interaction skills (effective communication, negotiation, collaboration, the ability to be diplomatic and stand one's ground).