Job Description - Scrum Master

Who We Are

Culinary Digital is dedicated to revolutionizing the
food-service industry through cutting-edge technology and exceptional service.
We strive to create value for our clients by offering scalable, innovative
solutions that streamline operations, provide deep insights, and foster
exceptional customer experiences. Our commitment to excellence and continuous
improvement ensures that we remain at the forefront of industry advancements,
driving growth and success for our clients.

 

Mission Statement: At Culinary
Digital, we empower multi-location food-service providers by delivering tailored
SaaS solutions that enhance efficiency, control costs, and boost profitability.
Through unparalleled customization, real-time data insights, and
customer-centric innovations, we optimize operations and elevate customer
engagement and satisfaction.

Vision Statement: To be the leading provider of innovative, data-driven
SaaS solutions for the food-service industry, transforming operational
excellence and customer experiences through unparalleled customization,
real-time insights, and unwavering commitment to customer satisfaction.

​

The Role

The Scrum Master will facilitate and ensure the
effective application of Scrum principles and practices within the product
development teams.

This role focuses on guiding teams to achieve high
levels of performance, quality, and reliability while adhering to the agile
methodology.

The Scrum Master will work closely with Product
Owners, Product Directors, and the Chief Product Officer (CPO) to align the
development team's work with the overall product vision, strategy, and business
objectives.

The Scrum Master will also be responsible for removing
impediments, fostering an environment of continuous improvement, and ensuring
the team meets sprint commitments and goals.

 

Primary Skillset 

  • Agile and Scrum expertise, facilitation of
    ceremonies, conflict resolution, servant leadership, coaching teams.

 Secondary
Skillset 

  • Project
    management, stakeholder engagement, risk management, data-driven
    decision-making, technical understanding.

  • Certified Scrum Master (CSM), Certified Scrum
    Professional (CSP), or similar Agile certifications are preferred.

  • Familiarity with Agile project management tools (e.g.,
    JIRA, Trello, or equivalent) is preferred.




Requirements

Scrum Facilitation and Agile
Coaching:

  • Facilitate Scrum Ceremonies:
    Organize and facilitate all Scrum ceremonies, including daily stand-ups, sprint
    planning, sprint reviews, and retrospectives, ensuring they are conducted
    effectively and efficiently.

  • Agile Coaching: Act as a coach to
    the development team, Product Owners, and other stakeholders in Scrum and Agile
    best practices, promoting an understanding and adoption of Agile principles.

Continuous Improvement:

  • Encourage continuous improvement within the team by
    facilitating retrospectives and identifying actionable steps to enhance
    processes and productivity.

 Sprint Planning and Execution:

  • Sprint Goal Setting: Collaborate
    with the Product Owner to define sprint goals and ensure they are clearly
    understood by the development team.

  • Backlog Refinement: Assist the
    Product Owner in refining and prioritizing the product backlog to ensure that
    the team works on the highest-value features that align with business goals.

  • Monitoring Progress: Track and
    monitor the team’s progress against sprint goals and velocity, ensuring that
    the team stays on track to meet commitments.

Impediment Removal:

  • Identify and Resolve Blockers:
    Proactively identify and address any impediments or blockers that may impact
    the team’s ability to deliver on sprint commitments, facilitating solutions
    that keep the team moving forward.

  • Advocate for Resources: Advocate
    for necessary resources, tools, and support required by the team to achieve
    optimal productivity and quality.

Team Development and
Performance:

  • Foster Collaboration: Create a
    collaborative and inclusive team environment that encourages open
    communication, knowledge sharing, and a strong sense of team unity.

  • Team Coaching: Provide guidance and
    support to team members to enhance their skills, address challenges, and
    promote career development.

  • Performance Management: Support the
    performance management process by providing input on individual and team
    performance, helping to identify opportunities for growth and improvement.

Quality and Deliverable
Management:

  • Ensure Quality Standards: Work with
    the development team and Product Owner to ensure that deliverables meet quality
    standards and acceptance criteria before being released.

  • Velocity Optimization: Monitor and
    optimize team velocity to improve the predictability and efficiency of sprint
    delivery.

  • Commitment Management: Ensure that
    the team commits to realistic and achievable sprint goals and holds the team
    accountable for meeting these commitments.

Collaboration and
Communication:

  • Cross-Functional Coordination:
    Collaborate with Product Owners, Product Directors, and other stakeholders to
    ensure alignment between development efforts and business objectives.

  • Stakeholder Communication: Provide
    transparent communication to stakeholders regarding sprint progress, potential
    risks, and areas of improvement.

  • Alignment with Product Vision:
    Ensure that the team’s work aligns with the broader product vision and strategy
    set by the Chief Product Officer and Product Director.

Qualifications:

  • Bachelor’s degree in computer
    science, Information Technology, Business, or a related field; relevant work
    experience may be considered.

  • 3+ years of experience as a Scrum
    Master or in a similar role within an Agile environment.

  • Strong understanding of Scrum,
    Agile, and Lean principles, with experience applying these methodologies in
    real-world scenarios.

  • Excellent facilitation, coaching,
    and conflict resolution skills.

  • Strong organizational skills and
    attention to detail, with the ability to manage multiple priorities.

  • Ability to build relationships and
    work collaboratively with cross-functional teams and stakeholders.

  • Certified Scrum Master (CSM),
    Certified Scrum Professional (CSP), or similar Agile certifications are
    preferred.

  • Familiarity with Agile project
    management tools (e.g., JIRA, Trello, or equivalent) is preferred.



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